Modulate

RevOps Manager

Modulate

full-time

Posted on:

Location Type: Hybrid

Location: Somerville • Massachusetts • United States

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Salary

💰 $120,000 - $140,000 per year

About the role

  • Drive operational excellence across the revenue funnel: Work with BD directors to scope out, document, and refine end-to-end GTM processes, from lead routing to opportunity management to cross-team handoffs; build scalable, repeatable workflows that reduce friction and improve execution quality for Sales, Marketing, and CS.
  • Build dashboards, reporting, and forecasting foundations: Develop and maintain dashboards and automated reports that provide leadership and operating teams with appropriate visibility into pipeline health, conversion rates, retention, and other core GTM metrics.
  • Unlock automation using AI and workflow tools to reduce manual work across teams: Build and optimize end-to-end automations across the GTM tech stack to remove bottlenecks, improve data consistency, and ensure teams can operate at scale; regularly audit workflows, identify gaps, and introduce system-level improvements that reduce operational overhead and enable smoother execution.
  • Run data-driven improvements & experimentation: Debug funnel issues (e.g., drop-off points, inconsistent behaviors, missing data); propose and test process changes or system configurations that meaningfully improve conversion, velocity, or data fidelity; ensure GTM leaders have the information they need to make confident, timely decisions.
  • Facilitate consistent training and serve as subject matter expert: Become fluent in our ICP, tech stack, and processes, such that any member of our BD team can come to you for help and training in all of the above.
  • Own the revenue systems ecosystem: Administer and optimize key GTM tools including HubSpot, Default, Notion, LeadIQ, Amplemarket, Swan, and related integrations; ensure accurate data capture, clean CRM hygiene, and consistent use of fields, stages, and workflows; serve as the go-to resource for troubleshooting, configuration, and long-term system improvements.

Requirements

  • 3–5+ years of experience in Revenue Operations, Sales Ops, Marketing Ops, BizOps, or a related function at a B2B SaaS or AI company.
  • Strong proficiency with HubSpot CRM, Default, Notion, and preferably other workflow or automation tools.
  • Highly analytical - able to dig into data, clean it, structure it, and surface insights that drive action.
  • Exceptionally detail-oriented and process-driven; you intuitively notice inefficiencies and enjoy fixing them.
  • Comfortable balancing strategic thinking with hands-on technical execution.
  • Clear, thoughtful communicator who collaborates exceptionally well across teams.
  • Energized by shaping early systems in a growing org - and maintaining them as they scale.
  • Passionate about AI, ethical innovation, and Modulate’s mission to make online voice communication safer.
  • Bachelor’s degree in Business or equivalent experience.
Benefits
  • Competitive salary + equity
  • Full health, dental, and vision coverage
  • Flexible PTO, with a strong culture of taking it
  • Weekly team lunches with dietary accommodations
  • Hybrid work: core in-office days with flexible remote options
  • Regular leadership and industry learning sessions
  • Support for career development and continued learning
  • Up to 8 weeks work-from-anywhere policy
  • A deeply inclusive, human-centered culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Revenue OperationsSales OperationsMarketing OperationsBusiness OperationsData AnalysisProcess ImprovementAutomationDashboard DevelopmentForecastingData Management
Soft Skills
Analytical ThinkingDetail-orientedProcess-drivenStrategic ThinkingCommunicationCollaborationProblem-solvingTrainingAdaptabilityLeadership
Certifications
Bachelor’s Degree in Business