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ModSquad

Technical Customer Support, QA, Game Dev

ModSquad

Technical Support agent providing top notch service to customers. Assisting with a developer's platform while maintaining a 20 hours availability weekly.

Posted 7/17/2026part-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical customer support skills with a robust knowledge of game engines and familiarity with quality assurance processes. Possesses the ability to analyze technical data and a foundational understanding of scripting or programming concepts, complemented by professional English fluency.

Highest-signal resume keywords
Technical Customer Support ExperienceKnowledge Of Game EnginesFamiliarity With Quality Assurance ProcessesSalesforce ExperienceProfessional English Fluency

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Attention To DetailGame Development KnowledgeScripting ConceptsTechnical Data Analysis3D Digital Asset Moderation
Tools & Technologies
SalesforceDigital Marketplace Platforms
Industry Keywords
Game DevelopmentQuality AssuranceDigital ContentGaming Industry

About the role

Key responsibilities & impact
  • Provide top notch tech support to customers
  • Assist on a developer's platform
  • Meet at least 20 hours of availability weekly
  • Read thoroughly for ideal skills and hardware requirements

Requirements

What you’ll need
  • Very strong attention to detail
  • Robust knowledge of game engines; game development is a strong bonus
  • Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a very strong bonus
  • Technical Customer Support experience
  • Knowledge of digital marketplace platforms
  • Salesforce experience (or other CRMs)
  • Ability to gather and analyze technical data
  • Foundational understanding of scripting or programming concepts
  • Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role.
  • Professional English fluency

Benefits

Comp & perks
  • Work remotely
  • Set your own schedule
  • Pick your projects