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ModSquad

Community Manager

ModSquad

Community Manager enhancing online community engagement across social media platforms for a digital brand. Collaborating with clients and managing community interactions remotely in the US.

Posted 6/6/2026part-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
social media managementcommunity managementcontent calendar planningKPI trackingperformance reportingcopywritingdata analysiscommunity program executioncrisis managementengagement strategy
Soft Skills
problem-solvingcommunicationprofessionalismjudgmentcollaborationcreativityeditorial eyecultural fluencyconfidence in video callsconfidence in voice calls
Tools & Technologies
FacebookInstagramYouTubeTikTokThreadsXthird-party toolsnative toolsperformance measurement toolsreporting tools
Industry Keywords
GDPRHIPAAPIITrust & Safetycommunity growth strategiesclient interactionsescalation handlingsensitive interactionscommunity programsengagement scripts

About the role

Key responsibilities & impact
  • Manage and respond to community members across social platforms using native and third-party tools
  • Brainstorm, plan, and execute content calendars, engagement scripts, and community growth strategies
  • Track and report KPIs; build performance reports that surface trends, insights, and opportunities for the client
  • Collaborate daily with clients and internal team members
  • Handle community escalations, crises, or sensitive interactions with professionalism and sound judgment
  • Apply familiarity with GDPR, HIPAA, PII, and Trust & Safety standards to all client interactions

Requirements

What you’ll need
  • Native English Speaker
  • Minimum 4 years of hands-on social media or community management experience
  • Strong problem-solving skills and a sharp editorial eye for copy
  • Confident on video and voice calls with internal and external stakeholders
  • Active, professional experience across Facebook, Instagram, YouTube, TikTok, Threads, and X
  • Ability to build and execute community programs, measure performance, and iterate based on data
  • Creative copywriting that balances brand professionalism with cultural fluency and platform-native voice

Benefits

Comp & perks
  • Competitive benefits
  • Remote work options