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About the role
Key responsibilities & impact- Provide customer support via inbound messages in Dutch and English
- Help customers navigate the music streaming platform
- Troubleshoot technical issues for an optimal listening experience
- Complete language assessments in Dutch and English as part of the application process
Requirements
What you’ll need- Fluency in Dutch and English with professional-level communication skills
- Experience providing support through inbound messaging
- Ability to handle 3-5 simultaneous chats
- Dedicated computer setup with minimum requirements
Benefits
Comp & perks- Flexible scheduling
- Work remotely
- Paid orientation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
professional-level communication skillscustomer supporttroubleshootingmultitasking
