Customer Support
ModSquad
part-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $12 per hour
Job Level
Mid-LevelSenior
About the role
- Assist and guide customers to the right answers
- Solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services
Requirements
- Customer service-oriented mods
- Ability to follow a written workflow
- Available weekdays and weekends
- Has a friendly tone (a must!)
- Willingness to adjust for feedback and help the team
- Somebody who needs to take shifts whenever the project is in need of people
- Dedicated laptop or desktop computer with Windows 10 or above
- Quality headset
- Willingness to install MSQ security software and 2FA app on the phone
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceworkflow followingMSQ security software2FA app installation
Soft skills
friendly toneadaptabilityteam collaborationfeedback responsiveness