Customer and Technical Support
ModSquad
part-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Mississippi, New Hampshire, Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Entry Level
About the role
- Monitor automated alerts
- Escalate outages within 15 minutes
- Provide reliable support during service disruptions
Requirements
- Strong technical knowledge
- Call control skills
- Ability to troubleshoot issues quickly
- Effective communication through phones and emails
- Stay calm under pressure
Benefits
- Work remotely
- Set your own schedule
- Pick your projects
- Work with the best brands on the planet alongside great people
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical knowledgetroubleshooting
Soft skills
call controleffective communicationcalm under pressure