ModSquad

Bilingual Customer Support, Dutch/English – Music Streaming

ModSquad

part-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Serve as the first point of contact for customers
  • Assist customers in navigating the platform
  • Troubleshoot technical issues
  • Respond to inquiries through inbound messaging

Requirements

  • Fluent in Dutch and English
  • Customer service experience
  • Ability to troubleshoot technical issues
  • Experience handling multiple chats
  • Dedicated equipment requirements
  • Must complete language assessments
Benefits
  • Flexible work arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
troubleshootingcustomer service
Soft skills
communicationmultitasking
Certifications
language assessments