Billing Specialist

ModMed

Accounting Billing Specialist responsible for resolving billing inquiries and managing accounts at ModMed. Collaborating with internal teams to ensure billing accuracy and completeness.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Respond and assist in resolving high-volume billing cases and inquiries in a timely manner
Review customer contracts against invoices and identify discrepancies
Work with internal teams and customers to resolve disputes
Prepare and maintain records of accounts receivables
Manage customer accounts, such as updating contacts, invoices and credit memos
Complete month-end tasks and assist with closing procedures
Audit billing and contract systems to ensure billing completeness and accuracy
Understand and apply billing policies and procedures

Requirements

What you’ll need

Bachelor's degree in Accounting, preferred
3+ years of relevant experience (billing, disputes, contracts, collections)
Strong customer service skills and professional demeanor
Exceptional verbal and written communication skills
Excellent analytical skills with a high degree of accuracy and attention to detail
Effective organizational and time management skills
Ability to meet deadlines
Knowledge of Salesforce, Netsuite or other billing/revenue systems a plus

Benefits

Comp & perks

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation
After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
Generous Paid Time Off and Paid Parental Leave programs
Company paid Life and Disability benefits
Flexible Spending Account
Employee Assistance Programs
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
Hybrid office-based roles and remote availability for some roles
Weekly catered breakfast and lunch
treadmill workstations, Zen, and wellness rooms within our BRIC headquarters

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Billing ProcessesContract ReviewDiscrepancy IdentificationMonth-End ClosingAudit Billing Systems

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsTime ManagementAttention to Detail

Certifications

Bachelor's Degree in Accounting