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About the role
Key responsibilities & impact- Serve as the definitive ePrescribing (eRx) product resource for cross-functional ModMed teams, providing guidance on product functionality and workflows
- Partner with Product Management to develop, scope, and manage ePrescribing initiatives that address customer needs, industry shifts, and value-add opportunities
- Analyze and engage with internal teams to identify, debug, and resolve product-related issues reported by customers, solution partners, and internal stakeholders
- Participate in periodic partner conversations to stay informed on current industry issues and evaluate value-add solutions offered by external vendors
- Monitor Key Performance Indicators (KPIs) to ensure that eRx features are delivering tangible value to both the business and our customers
- Proactively identify and communicate new certification requirements (including DEA, ONC, and Cures Act) to ensure our products remain fully compliant with federal regulations
Requirements
What you’ll need- Bachelor's degree preferred
- Strong working knowledge of our proprietary software (EMA), specifically those modules that interact with eRx workflows, or 2+ years of business analyst/product owner experience with an EMR company
- Understanding of healthcare regulatory bodies and standards (NCPDP, Surescripts, DEA, ONC, Cures Act) is preferred
- Proven ability to debug complex product issues and collaborate with technical teams on long-term resolutions
- Experience generating metrics and translating data into actionable business insights
- A knack for creative thinking when scoping new capabilities and navigating the constraints of healthcare technology
- Excellent communication skills with the ability to lead "Initiative" discussions across various departments
Benefits
Comp & perks- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
- Generous Paid Time Off and Paid Parental Leave programs
- Company paid Life and Disability benefits
- Flexible Spending Account, and Employee Assistance Programs
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
- Hybrid office-based roles and remote availability for some roles
- Weekly catered breakfast and lunch
- Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisproduct managementdebuggingdata analysismetrics generation
Soft Skills
creative thinkingcommunicationcollaborationleadership
Certifications
DEAONCCures ActNCPDPSurescripts
