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RCM Training Consultant
ModMedRCM Training Consultant responsible for developing and delivering training programs for Revenue Cycle Management solutions. Focused on optimizing financial operations of clients and internal teams.
About the role
Key responsibilities & impact- Design, develop, and update training materials, including presentations, user guides, job aids, and e-learning modules
- Conduct engaging and effective virtual and in-person training sessions for clients and internal teams
- Assess training needs and tailor content and delivery methods to diverse audiences
- Provide ongoing support and consultation to trainees
- Collaborate with product development, implementation, and support teams
- Evaluate the effectiveness of training programs through feedback and assessments
- Maintain expert-level knowledge of Modernizing Medicine's RCM software and industry best practices
- Assist in the creation and maintenance of a knowledge base and FAQs
- Travel as required to client sites for on-site training and support
Requirements
What you’ll need- Bachelor's degree in Business Administration, Healthcare Administration, Education, or a related field; or equivalent practical experience
- 3+ years of experience in RCM training, implementation, or a related healthcare IT role
- Proven expertise in Revenue Cycle Management processes
- Strong understanding of medical billing and coding (CPT, ICD-10, HCPCS)
- Demonstrated ability to design and deliver engaging and effective training programs
- Excellent written and verbal communication skills
- Proficiency in creating professional training documentation and presentations using Microsoft Office Suite
- Experience with Learning Management Systems (LMS) and e-learning development tools is a plus
- Strong analytical and problem-solving skills
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
- Certification in professional training or adult education is desirable
Benefits
Comp & perks- Comprehensive medical, dental, and vision benefits
- Company Health Savings Account contribution
- 401(k) matching contribution of 50% on up to 6% of compensation
- Generous Paid Time Off and Paid Parental Leave programs
- Company paid Life and Disability benefits
- Flexible Spending Account
- Employee Assistance Programs
- Company-sponsored Business Resource & Special Interest Groups
- Professional development opportunities, including tuition reimbursement and access to LinkedIn Learning
- Global presence and in-person collaboration opportunities
- Dog-friendly HQ (US)
- Hybrid office-based roles and remote availability for some roles
- Weekly catered breakfast and lunch
- Treadmill workstations
- Zen and wellness rooms in headquarters
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RCM trainingRevenue Cycle Managementmedical billingcodingCPTICD-10HCPCStraining program designe-learning developmenttraining documentation
Soft Skills
communicationanalytical skillsproblem-solvingcollaborationindependenceengagementadaptabilityconsultationtailoring contentfeedback evaluation
Certifications
Bachelor's degreeCertification in professional trainingCertification in adult education