ModMed

Sales Operations Business Partner

ModMed

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Own and drive GTM territory planning and alignment within Salesforce to develop a scalable structure.
  • Manage full-year territory account ownership and ensure data accuracy.
  • Problem-solve account and territory alignment questions and manage Salesforce cases while driving clear GTM rules of engagement.
  • Oversee Sales GTM hierarchy management to ensure role and team alignment across systems.
  • Define and document the "laws" for lead ownership and handoffs through GTM Rules of Engagement.
  • Integrate sales methodologies, such as MEDDICC or Challenger, directly into the sales process.
  • Manage the weekly forecast commit cadence and perform necessary risk assessments.
  • Partner with the Systems team by documenting Business Requirements for necessary infrastructure builds.
  • Proactively identify, lead, and assist with the operational deployment of sales process improvement initiatives.
  • Define pipeline hygiene standards to ensure "good" data for the Analytics team.
  • Lead initiatives for data hygiene, reporting accuracy, and CRM governance.
  • Manage month-end close activities, including Salesforce data normalization for bookings.
  • Facilitate QBRs and Account Reviews to provide high-level sales data and performance analysis.
  • Collaborate with GTM Innovation and Analytics teams to drive automation improvements and reporting insights.
  • Support seller strategy by defining what a "productive" representative looks like and partnering with Enablement to shorten time-to-productivity.
  • Conduct tool audits to evaluate ROI and identify gaps in the current sales technology stack.

Requirements

  • 5 to 7+ years of relevant experience in Revenue Operations or Sales Operations at a mid-sized to large SaaS organization.
  • Bachelor’s Degree required (preferred fields include Business, Finance, or Accounting).
  • High proficiency with CRM platforms (Salesforce is required; Clari experience is a plus).
  • Strong skills in Excel/Google Sheets and PowerPoint/Google Slides for data analysis and presentation.
  • A proven track record of leading complex, cross-functional projects from initial problem definition through execution.
  • Demonstrated experience owning operational cadences such as forecasting, pipeline reviews, territory planning, and business reviews.
  • Experience designing and implementing sales programs and strategies that drive organizational productivity.
  • Strong written and verbal communication skills with the ability to influence stakeholders at multiple levels.
  • Highly analytical, adaptable, and capable of influencing without authority in a fast-paced environment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceExcelGoogle SheetsPowerPointGoogle SlidesMEDDICCChallengerdata analysisforecastingpipeline reviews
Soft Skills
problem-solvingcommunicationinfluencinganalyticaladaptabilityleadershipcollaborationorganizationalpresentationstakeholder management