Sales Development Manager
ModMed
full-time
Posted on:
Location Type: Hybrid
Location: Boca Raton • Florida • United States
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About the role
- Lead, coach, and develop a team of Sales Development Representatives (SDRs) through regular feedback, performance reviews, and career development planning
- Set clear performance expectations and hold team members accountable to defined goals and key performance indicators (KPIs)
- Monitor individual and team performance, addressing gaps through coaching plans and continuous improvement initiatives
- Ensure consistent execution of sales development processes, including lead qualification, early engagement, and event-generated leads
- Drive high-quality pipeline generation by ensuring SDRs consistently source and schedule qualified meetings with target prospects
- Conduct regular one-on-one meetings to review call activity, written communications, and performance data
- Analyze activity, conversion, and pipeline data to identify trends, coaching opportunities, and process improvements
- Partner with Sales leadership to design and execute effective sales development strategies aligned to revenue goals
- Collaborate cross-functionally with Sales, Marketing, Enablement, and Specialty General Managers to ensure alignment, messaging consistency, and smooth lead handoff
- Leverage Salesforce and analytics tools to track performance, report results, and inform data-driven decision making
- Proactively share insights and recommendations with stakeholders to improve pipeline health and team effectiveness
- Recruit, interview, hire, and onboard new SDRs, creating a supportive and inclusive team environment
- Reinforce sales enablement training and ensure team readiness across product knowledge, sales skills, and market focus areas
- Foster ongoing learning through coaching, team meetings, and skill development initiatives
- Build a motivating team culture through recognition, communication, and engagement
- Maintain visibility into team performance through dashboards and reporting
- Forecast SDR pipeline contribution and adjust strategies to address gaps
- Model company values by demonstrating accountability, adaptability, effective communication, customer focus, and results-driven leadership
Requirements
- Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred)
- Equivalent professional experience is accepted in lieu of a degree
- Ongoing professional development in sales leadership, management, or revenue operations is a plus
- Experience in healthcare, healthcare IT, SaaS, or B2B technology is strongly preferred
- Excellent verbal and written communication skills
- Proven experience leading, coaching, and developing sales or sales development teams
- Results-oriented with a track record of meeting or exceeding goals
- Strong organizational and time-management skills
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales developmentlead qualificationpipeline generationperformance analysiscoaching planssales enablement trainingdata-driven decision makinggoal settingKPI monitoringteam performance forecasting
Soft Skills
leadershipcoachingcommunicationorganizational skillstime managementaccountabilityadaptabilityresults-driventeam buildingengagement
Certifications
Bachelor’s degreeprofessional development in sales leadershipmanagementrevenue operations