Enterprise Project Manager
ModMed
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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About the role
- Lead the initiation, planning, execution, and closing of enterprise-level implementations, ensuring a seamless transition from Sales handoff to "Go-Live" and ultimate handoff to Support/Customer Success
- Manage large-scale project workstreams including technical configuration, data conversion, 3rd-party integrations (interoperability), and specialized clinical workflow training
- Establish and lead project steering committees; facilitate high-stakes meetings with client C-suite (COO, CTO, CIO, CEO) to align on KPIs and success criteria
- Act as the point of contact and bridge across Sales, Product, Engineering, and Training teams to resolve bottlenecks and ensure resource alignment
- Follow and contribute to the EPMO playbook by identifying systemic gaps and implementing process improvements that reduce "Time-to-Value"
- Proactively identify and resolve high-impact risks; develop contingency plans for complex data migrations or change-management resistance within client organizations
- Rigorously manage project scope and budgets, ensuring high-quality delivery while maintaining the profitability of the professional services engagement
Requirements
- 5–10+ years of project management experience, with an emphasis on SaaS implementation or Enterprise Professional Services
- Deep understanding of the HealthTech landscape (EHR, PM, RCM) is a significant plus
- Familiarity with clinical workflows and regulatory requirements (HIPAA, MIPS/MACRA) is highly valued
- Proven ability to work cross-functionally and influence stakeholders without direct authority
- PMP Certification is highly preferred
- Mastery of Agile, Waterfall, and Hybrid methodologies
- Expertise in enterprise PM tools (e.g., Smartsheet, Jira, Salesforce, Cloud Coach)
- Bachelor’s degree required; Master’s degree or equivalent experience in Business or Healthcare Administration preferred
- Elite verbal and written communication skills; ability to distill complex technical hurdles into clear, actionable updates for executive leadership
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementSaaS implementationtechnical configurationdata conversion3rd-party integrationsclinical workflow trainingAgile methodologyWaterfall methodologyHybrid methodologyrisk management
Soft Skills
cross-functional collaborationinfluence without authoritycommunication skillsproblem-solvingstakeholder managementleadershipprocess improvementstrategic planningmeeting facilitationcontingency planning
Certifications
PMP Certification