Implementation Manager II

Modivcare

Implementation Manager II specializing in healthcare project management and client relationships. Leading complex implementations and ensuring project success with a focus on client satisfaction.

Posted 4/30/2026full-timeRemote • Ohio • 🇺🇸 United StatesSeniorLead💰 $92,500 - $124,900 per yearWebsite

About the role

Key responsibilities & impact

Serves as a Subject Matter Expert (SME), providing expert guidance and support to the team on project management and implementation matters.
Ensures the application of tactics to achieve optimal outcomes for highly complex projects.
Cultivates relationships with client leadership, adeptly resolving issues escalated by discerning clients.
Champions customer implementations with a focus on delivering exceptional results.
Collaborates with other departments to ensure coordination and completion of all additional implementation-related tasks.
Actively participates in internal department initiatives.
Provides crucial support in Phase I of the implementation for large and highly complex groups.
Actively participates in onsite kick-offs for large, highly complex clients.
Advocates for client-recommended product and service enhancements.
May lead projects and perform other duties as assigned.

Requirements

What you’ll need

Bachelor's Degree required.
Ten (10) plus years of experience in project management, with a distinguished focus on large and highly complex implementations.
Experience in healthcare and/or transportation industry preferred.
Extensive experience in project management and implementation, showcasing exemplary leadership and expertise in handling highly complex projects.
Exceptional interpersonal and relationship-building skills.
Exhibits excellent organizational and time-management skills.
Displays a proven ability to lead and supervise project teams.
Holds an in-depth understanding of client needs.
Possesses a profound knowledge of industry best practices.
Expert level proficiency in project management tools and software.
Advanced proficiency with various software applications including Microsoft Office applications, especially Excel, PowerPoint, and One Note.

Benefits

Comp & perks

Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementimplementationleadershiporganizational skillstime-managementrelationship-buildingclient needs assessmentindustry best practicesexpert level proficiency in project management toolsadvanced proficiency in Microsoft Office

Soft Skills

interpersonal skillsproblem-solvingcollaborationcommunicationcustomer focusissue resolutionteam leadershipadaptabilityinitiativeclient advocacy