Account Manager – Facilities Maintenance

Modern Construction and Facilities Maintenance

Account Manager overseeing facilities maintenance for commercial clients. Manage work orders, schedules, budgets, and vendor relationships in a hybrid role based in Charlotte, NC.

Posted 7/8/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in work order management and administration for multiple commercial clients, ensuring effective communication, vendor management, and adherence to safety protocols while managing project budgets and schedules.

Highest-signal resume keywords

Work Order ManagementVendor ManagementProject Budget ManagementCommunication SkillsFacility Work Order Management System Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project Resource ManagementChange Order ManagementMulti-Site Project ManagementConstruction Trades FamiliarityBudget Management

Soft Skills

Self-ManagementTime ManagementCollaborative Attitude

Tools & Technologies

MS OfficeOutlookExcelFexaCorrigoServiceChannelYardiJob Nimbus

Certifications & Qualifications

MCS Pre-Screening Compliance

Industry Keywords

Safety ProtocolsCommercial ClientsWork Order AdministrationSubcontractor Management

About the role

Key responsibilities & impact

Overall work order management, support and administration of multiple commercial clients nationwide.
Communicate schedules, provide daily/weekly updates and reports.
Vendor and subcontractor management.
Ensure proper safety protocols are followed, manage change orders.
Manage project resources to meet deadlines.
Ensure proper profit margins are attained.

Requirements

What you’ll need

Overall work order management, support and administration of multiple commercial clients nationwide.
Communicate schedules, provide daily/weekly updates and reports.
Vendor and subcontractor management.
Ensure proper safety protocols are followed, manage change orders.
Manage project resources to meet deadlines.
Ensure proper profit margins are attained.
**Qualifications:**
Basic familiarity with construction trades and repairs.
Experience managing multiple clients with multi-site work-orders and projects.
Familiarity with a facility work order management system (ie., Fexa, Corrigo, ServiceChannel, Yardi, Job Nimbus).
Able to self-manage and make efficient use of time, meet deadlines.
Experience managing project budgets and schedules.
Excellent communication skills.
Ability to participate in on-call rotation.
Ability to plan, organize and manage vendors, direct labor and subcontractors.
Positive, collaborative attitude.
Proficiency using computers and software to include MS Office products, Outlook, Excel.
Ability to pass MCS pre-screening employment policies (background, drug test).
Ability to learn and follow company policies and protocols.

Benefits

Comp & perks

Quarterly bonus incentive program and annual profit sharing
Medical, vision, and dental.
Flexible Spending Account (FSA), Health Saving Account (HSA).
Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance.
Voluntary supplemental life insurance.
401(k)