Moder

Senior Director, EPMO

Moder

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Develop comprehensive multi-phased transition plans for large-scale client transitions within the mortgage sector.
  • Execute transition plans, ensuring all project milestones are met on time and within budget.
  • Coordinate resources from both the company and the client to facilitate seamless transitions.
  • Identify and address potential issues, implementing risk mitigation strategies to ensure project success.
  • Maintain robust client relationships, acting as the primary liaison to ensure client satisfaction and successful project outcomes.
  • Conduct regular site visits to client locations to monitor progress and address any on-site issues.
  • Prepare and present regular progress reports to senior leadership and clients.
  • Foster a collaborative environment, optimizing operations and leveraging strong problem-solving and conflict management skills.
  • Work closely with internal teams, including technology, human resources, and reporting, to ensure alignment and continuity during transitions.
  • Comply with all company policies and procedures.
  • Maintain regular and punctual attendance.

Requirements

  • Proven track record of successfully managing complex transition projects involving significant resource movements.
  • Certified Associate in Project Management (CAPM) or equivalent certification.
  • Strong leadership and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
  • Exceptional organizational and multitasking abilities, with a keen attention to detail.
  • Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and concisely.
  • Ability to travel frequently and work on-site at client locations as required.
  • Experience with default servicing, loss mitigation, loan modifications, and related mortgage processes is highly desirable.
  • Strong analytical and problem-solving skills, with a metrics-driven approach to tracking progress and optimizing outcomes.
  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • MBA preferred.
  • Minimum of 12 years of experience in project management, with a focus on large-scale transitions and the mortgage industry.
Benefits
  • Equal Employment Opportunity
  • Reasonable accommodations for disabilities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementtransition planningrisk mitigationdefault servicingloss mitigationloan modificationsanalytical skillsmetrics-driven approachmultitaskingattention to detail
Soft Skills
leadershipinterpersonal skillscommunication skillsproblem-solvingconflict managementorganizational skillscollaborationclient relationship managementadaptabilityattention to detail
Certifications
Certified Associate in Project Management (CAPM)