Modelit

Salesforce Business Analyst

Modelit

full-time

Posted on:

Location Type: Hybrid

Location: Uruguay • Uruguay

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Tech Stack

Cloud

About the role

  • Lead discovery sessions, stakeholder interviews, workshops, and process mapping to understand client needs; translate findings into user stories, functional requirements, and prioritized backlogs.
  • Collaborate with Solution Architects, developers, and project managers to design Salesforce solutions built on Nonprofit Cloud, Public Sector Solutions, and ecosystem tools.
  • Develop and lead testing strategies, create comprehensive test cases, facilitate UAT, and deliver tailored training sessions to drive strong user adoption.
  • Serve as the primary point of contact for evolving business requirements; proactively identify opportunities for optimization post-implementation.
  • Work cross-functionally with delivery teams, client leadership, and program staff to align priorities and manage scope.
  • Contribute to data strategy initiatives, AI readiness projects, and the refinement of CAUSE Solutions accelerators for human services use cases.

Requirements

  • 3+ years of experience as a Salesforce Business Analyst, ideally with a consulting partner or implementation firm.
  • Strong familiarity with Salesforce platform capabilities, particularly Nonprofit Cloud (NPSP/NPC) and/or Public Sector Solutions.
  • Proven ability to connect day-to-day business needs with strategic opportunities and long-term technology roadmaps.
  • Excellent communication, facilitation, and presentation skills comfortable working with both technical and non-technical stakeholders.
  • Demonstrated success managing multiple concurrent projects in a fast-paced consulting environment.
  • Excellent English communication skills, both written and spoken.
Benefits
  • Paid time off – because rest matters.
  • On-site (from our offices at Sinergia), hybrid, or remote work – your choice!
  • Flexible hours – start your day anytime between 8–10am and wrap up between 5–7pm.
  • Career growth opportunities – we grow together.
  • Ongoing training & development – keep learning, keep leveling up.
  • Certification vouchers on us – we’ve got your back when you’re ready to get certified.
  • A team culture you’ll love – supportive, collaborative, and fun.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user storiesfunctional requirementstesting strategiestest casesUATdata strategyAI readinessproject management
Soft Skills
communicationfacilitationpresentationstakeholder managementcollaborationoptimization