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Model N

Cloud Operations Engineer

Model N

Cloud Operations Engineer working with teams to design and deliver scalable SaaS solutions. Maintaining cloud customers in a hybrid work environment.

Posted 7/20/2026full-timeHyderabad • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting and resolving production issues while ensuring minimal customer impact. Proficient in cloud platforms, CI/CD processes, and automation technologies to enhance operational efficiency.

Highest-signal resume keywords
DevOps ExperienceAWS Platform ExpertiseKubernetes AdministrationCI/CD Tools ProficiencyScripting in Python/Shell

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
TroubleshootingRoot Cause AnalysisInfrastructure-as-CodeCloud AdministrationApplication MiddlewareMonitoring ToolsAutomationCI/CD ProcessesScriptingKubernetes
Soft Skills
CommunicationTeam CollaborationMultitaskingInterpersonal SkillsSelf-Motivated
Tools & Technologies
DockerKubernetesAWSJenkinsGitHubMavenHelm ChartsPrometheusGrafanaAnsible
Certifications & Qualifications
AWS Certified Solutions Architect – Associate
Industry Keywords
Agile Software DevelopmentIncident ManagementProduction SupportCloud SolutionsService Mesh

Tech Stack

Tools & technologies
AnsibleApacheAWSCloudDockerGoogle Cloud PlatformGrafanaGroovyJenkinsKubernetesLinuxMavenNGINXOraclePrometheusPythonShell ScriptingTerraform

About the role

Key responsibilities & impact
  • Troubleshoot and resolve production and non-production issues within defined SLAs
  • Assess incident severity and respond appropriately to minimize customer impact
  • Analyze system logs and debug issues to restore services quickly
  • Perform root cause analysis (RCA) and recommend preventive measures
  • Communicate incident status and updates to stakeholders effectively
  • Deploy, monitor, and support application releases across environments
  • Identify recurring issues, analyze trends, and propose long-term solutions
  • Automate manual processes to improve operational efficiency
  • Participate in a 24x7 on-call rotation to ensure continuous support
  • Work effectively in a fast-paced, high-pressure environment with flexible schedules

Requirements

What you’ll need
  • BE / B Tech / ME / M Tech with 4-6 years of systems/application engineering exp with DevOps experience
  • Solid understanding of Docker, Kubernetes & EKS platforms and related technologies
  • Strong working experience on CI/CD processes and tools like Jenkins(Expert), Github, Maven, Helm Charts, etc.
  • Should have hands-on administration experience with Cloud Platforms such as AWS.
  • Knowledge of Kubernetes (K8), ArgoCD, HelmChart
  • Self-motivated & strong team player who can collaborate with distributed teams
  • Good understanding of security in general and specifics related to Kubernetes platform.
  • Expert knowledge of AWS platform and services as well as hybrid and multi cloud solutions such as OCI and GCP
  • Proficient in provisioning and Infrastructure-as-code technologies such as Ansible, Terraform, Cloud formation, etc.
  • Solid knowledge of scripting in Python/Shell Scripting/Groovy
  • Advance troubleshooting skills
  • Application Middleware platforms such as Jboss, Apache, Tomcat, NGINX etc.
  • Minimum 1 year of working experience in setting up and operating at least one Kubernetes distribution (e.g. EKS) in production
  • Hands on experience in setting up auto-scaling for Kubernetes & EMR clusters
  • Experience with monitoring and APM tools, e.g., Prometheus, Grafana, ELK/EFK, NewRelic, StageMonitor, etc.
  • Good understanding of Agile software development framework
  • AWS Certified Solutions Architect – Associate certification is a plus
  • 1-2 years of working experience on any service mesh, preferably Istio
  • Ability to multitask with good communication and interpersonal skills
  • Strong experience on Operating Systems - Linux (Red Hat,Oracle Linux CentOS)

Benefits

Comp & perks
  • Health insurance
  • Flexible work arrangements
  • Professional development