Model N

Operations Business Analyst

Model N

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $95,000 - $120,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SQLTableau

About the role

  • Develop and maintain Excel-based data models to support Global Services Capacity Planning.
  • Perform in-depth analysis of Revenue Actuals vs Budget, identifying trends, variances, and actionable insights.
  • Own and manage all operational datasets to ensure data is accurate, up-to-date, and readily available for ad hoc reporting needs.
  • Collaborate with cross-functional teams (Finance, Delivery, HR) to align data inputs and reporting outputs.
  • Create dashboards and reports that support strategic planning and operational efficiency.
  • Proactively identify data gaps and recommend process improvements to enhance data quality and reporting capabilities.
  • Bachelor’s degree in Business, Finance, Operations, or a related field.
  • 5+ years of experience in a business analyst, operations analyst, or similar role.
  • Advanced proficiency in Microsoft Excel (pivot tables, Power Query, complex formulas, etc.).
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Experience working with financial data, capacity models, and operational KPIs.
  • Excellent communication skills and the ability to translate data into actionable insights.
  • Experience in Professional Services or SaaS environments.
  • Familiarity with BI tools (e.g., Power BI, Tableau) and data visualization best practices.
  • Experience with SQL
  • Knowledge of Sales, budgeting and forecasting processes.

Requirements

  • Bachelor’s degree in Business, Finance, Operations, or a related field.
  • 5+ years of experience in a business analyst, operations analyst, or similar role.
  • Advanced proficiency in Microsoft Excel (pivot tables, Power Query, complex formulas, etc.).
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Experience working with financial data, capacity models, and operational KPIs.
  • Excellent communication skills and the ability to translate data into actionable insights.