Model N

Order Management and Billing Specialist

Model N

full-time

Posted on:

Location Type: Hybrid

Location: Hyderabad • 🇮🇳 India

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Job Level

Mid-LevelSenior

Tech Stack

SFDC

About the role

  • Manage order-to-cash cycle, including collections.
  • Receive and process order entry into NetSuite.
  • Generate and send accurate invoices, handle credit memos.
  • Work closely with customers to retrieve purchase orders for timely billing
  • Serve as a primary point of contact for customer inquiries, resolve billing issues.
  • Work closely with sales and finance to ensure smooth and accurate order processing.
  • Support quarterly and annual audits.
  • Identify and manage continuous process and procedure improvements creating scalable solutions for anticipated growth.
  • Support accounting IT projects for system automation, enhancements, implementation, and maintenance.
  • Perform other tasks as required.

Requirements

  • Bachelor’s degree in accounting, finance, or related field preferred
  • 5+ years of order management experience
  • Previous experience in order processing, billing, or a related role is required.
  • Meticulous accuracy is crucial for handling financial data and order details.
  • Must be proficient with order management and billing software, accounting systems, and Microsoft Office Suite, especially Excel. NetSuite, OpenAir, SFDC knowledge a plus.
  • Strong written and verbal communication skills are needed for interacting with customers and internal teams.
  • Excellent organizational and time management skills
  • Must be initiative-taking and able to perform a variety of tasks simultaneously.
  • Ability to troubleshoot and resolve issues related to orders and billing.
  • A service-oriented mindset is essential for maintaining customer satisfaction.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
order managementbillingfinancial data handlingprocess improvementsystem automationaccountingorder processingdata accuracytroubleshootingproject support
Soft skills
communicationorganizational skillstime managementinitiativecustomer serviceproblem-solvingattention to detailcollaborationadaptabilitymultitasking
Certifications
Bachelor’s degree in accountingBachelor’s degree in financerelated field degree