Field Engineer

• Provide service and customer support during on-site visits
• Diagnose, test, and repair vehicles utilizing computerized diagnostics equipment
• Perform inspections and repairs using established procedures
• Perform light and medium duty repairs: heating and air conditioning, electrical and electronic systems, brakes, manual drivetrain, axles, suspension and steering, transmissions, engine repair
• Perform light duty engine performance repair as well as diesel engine repairs
• Prepare and submit work orders in a timely manner to assigned location
• Evaluate products for maintenance, warranty, upgrades and other purposes
• Collaborate closely with management to resolve technical issues
• Understand customer requirements and recommend appropriate products or services
• Manage all on-site installation, repair, and maintenance within assigned territory and conduct customer training when required
• Respond to customer complaints timely and effectively
• Safely operate all shop equipment and follow company safety protocol
• Submit complete and accurate time sheets weekly
• Other duties as assigned

Field Service Technician

Field Service Engineer

Power Generation Field Service Technician – Level II

Field Service Technician II