Field Service Technician

Model 1 Commercial Vehicles

Field Service Technician managing onsite repairs and customer support for Model 1 Commercial Vehicles. Requires automotive service expertise with a focus on problem-solving and customer service.

Posted 5/17/2026full-timeRemote • New Hampshire • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $36 per hourWebsite

About the role

Key responsibilities & impact

Provide service and customer support during on-site visits.
Diagnose, test, and repair vehicles utilizing computerized diagnostics equipment.
Perform inspections and repairs using established procedures.
Perform light and medium duty repairs in the following areas: Heating and air conditioning, electrical and electronic systems and brakes Manual drivetrain, axles, suspension and steering Automotive Transmission / Transaxles Engine Repair
Perform light duty engine performance repair as well as diesel engines repairs.
Prepare and submit work orders in a timely manner to assigned location.
Evaluate products accurately for maintenance, warranty, upgrades and other purposes.
Collaborate closely with management to resolve technical issues.
Understand customer requirements and accordingly recommend the right products or services.
Manage all on-site installation, repair, maintenance works within the assigned territory and conduct customer training when required.
Understand technical problems effectively through proper analysis, evaluation and diagnoses.
Provide training to customers about product usage and maintenance.
Respond to customer complaints timely and effectively.
Must achieve and maintain an efficiency level of eighty five percent.
Safely operate all shop equipment.
Take direction, keep a positive attitude, and perform high quality work.
Maintain and protect company owned property.
Follow Company safety protocol at all times and keep work area cleaned.
Submit complete and accurate time sheets on a weekly basis to payroll.
Other duties as assigned.

Requirements

What you’ll need

High School Diploma or equivalent
Requires experience in one or more of the following designations: Automobile (A 1-9), Medium/Heavy Truck (T 1-8), School Bus (S 1-7), and Transit Bus (H 1-8)
Minimum four years’ experience in light or medium duty automotive service facility
Personal tools required
Requires the ability to obtain a Commercial Driver's License with passenger and air brake endorsement
Requires the ability to pass ASE certification test
Proven ability to work independently with little or no supervision required
Must have a professional attitude
Must have strong customer service skills
Strong Leadership qualities
Must be punctual.

Benefits

Comp & perks

Competitive benefits including health insurance
Paid holidays
Vacation pay
Ongoing Training and education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

diagnose vehiclesrepair vehiclescomputerized diagnosticslight duty repairsmedium duty repairsengine performance repairdiesel engine repairsperform inspectionsevaluate productsmanage installation

Soft Skills

customer supportcollaborate with managementrecommend productscustomer trainingrespond to complaintspositive attitudeindependent workpunctualitystrong customer serviceleadership qualities

Certifications

High School DiplomaCommercial Driver's LicenseASE certification