Business Development Manager – Aftermarket Parts, National Accounts
Model 1 Commercial Vehicles
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Drive parts sales within national accounts by understanding and collaborating with corporate leadership on short- and long-term strategies, influencing key decision-makers, and ensuring alignment with Model 1’s long-term goals.
- Identify, research and target potential customers within national accounts.
- Be aware of current events and changing market conditions.
- Conduct thorough market research to understand customer’s needs, preferences, and competitor activities.
- Work with identified national accounts to deepen the relationship at a corporate and local level while identifying individual business opportunities locally.
- Ability to design pricing strategies, including proper national agreement language, using strategic sourcing advantages along with maximizing margin in competitive situations.
- Conduct in-person visits, phone calls, and online meetings with existing and potential customers with the goal of generating revenue.
- Communicate and understand key product features and benefits.
- Independently manage business activities while also recognizing the need to request resources when warranted.
- Be a Model 1 ambassador by promoting our company values.
- Establish and nurture strong relationships with key stakeholders, including customers, vendors, suppliers, and other industry influencers.
- Serve as the main point of contact for customers within national accounts, addressing inquiries and providing exceptional customer service.
- Lead regular meetings, professional presentations, and training sessions with customers to ensure customer satisfaction and loyalty.
- Cultivate and manage relationships with executive-level leadership, ensuring seamless communication.
- Demonstrate a high level of professionalism in managing diverse business topics, from strategic planning to detailed execution.
- Identify opportunities to upsell or cross-sell additional programs and departments of Model 1 to existing customers.
- Meet and exceed assigned sales targets and objectives, consistently achieving quarterly and annual revenue goals.
- Track sales activities, customer interactions, and progress using CRM software (HubSpot) and other designated tools.
- Prepare accurate and timely sales reports, annual and multi-year forecasts, and market analysis for management given the longevity of national account agreements.
- Continuously monitor market trends, competitor activities, and customer feedback to identify areas for improvement and growth.
Requirements
- High School Diploma or equivalent
- 5 or more years of direct sales experience
- Comfortable with cold calling through targeted emails, phone calls, and face-to-face visits with customers
- Strong proficiency with HubSpot or related CRM, Microsoft Office, specifically PowerPoint and Excel, and Power BI
- Professional demeanor, cooperative team player, and go-getter attitude
- Strong communication skills, both verbal and written.
Benefits
- Competitive benefits, including health insurance, paid holidays, and vacation pay
- Continuing education to provide you the opportunity to develop your full potential and be a true business partner
- Access to an expansive network of mentors and networking opportunities
- Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
direct salesmarket researchpricing strategiescustomer servicesales reportingstrategic planningupsellingcross-sellingrevenue generationcustomer relationship management
Soft skills
professionalismteam playercommunicationrelationship buildinginfluencingcollaborationcustomer satisfactionproblem-solvingadaptabilityleadership
Certifications
High School Diploma or equivalent