Job Level
Mid-LevelSenior
Tech Stack
AWSAzureCitrixCloudPMPSDLCServiceNow
About the role
- Lead project assignments with little oversight and own delivery from initiation to closure
- Plan and execute IT projects for multiple clients including infrastructure deployments, cloud migrations, and automation engagements
- Coordinate and manage project scope, schedule, resources, and quality in a matrix-based organization
- Manage client relationships and communications between clients and internal teams
- Manage project KPIs including scope, effort, schedule, cost, and quality
- Maintain and report on Risk, Actions, Issues, and Decisions (RAID Log) for projects
- Provide regular status updates (project dashboard and status reports) and lead project reviews
- Conduct post-project lessons learned meetings and incorporate improvements into tools and processes
- Collaborate with fellow project managers on project staffing, task allocation, standardization, and process improvements
- Provide feedback to technical team leads on the performance of the project team
- Work collaboratively with globally distributed teams and be flexible to work EST and PST time zones as needed
Requirements
- Degree in Computer Science or a related field
- Project Management training and active certification required (e.g. Project Management Institute (PMI) certified, as a PMP)
- Minimum of 5-7 years of IT project management experience including managing digital transformation teams in an agile and waterfall environment
- Demonstrated Project Management experience in IT systems development and management
- Demonstrated experience leading IT infrastructure, DevOps, and software development projects in cloud (Azure, AWS), networking, network security, Citrix, ServiceNow
- Demonstrated knowledge of Software Development Lifecycle (SDLC)
- Minimum of 5 years of experience working for an IT consulting firm managing external client projects
- Working knowledge of MS Project, JIRA, and ServiceNow is preferred
- Must be flexible to work in EST and PST time zones as needed
- Strong customer service orientation and skilled at setting and managing customer expectations
- Demonstrated ability to present and interact effectively with clients and stakeholders
- Ability to manage multiple projects and deliver under pressure
- Comfortable working remotely and independently on local and global projects
- Exceptional written and verbal communication and presentation skills
- People management and leadership skills
- Motivated in personal growth and development
- Ability to problem solve, think critically, and have strong analytical, organizational, and decision-making skills