Senior Account Manager

MobileAction

Senior Account Manager responsible for customer relationships and growth at MobileAction. Collaborating with multiple teams to enhance customer satisfaction and prevent churn and renewals.

Posted 8/1/2026full-timeAnkara • 🇹🇷 TurkeySeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Account Management and Customer Success, focusing on relationship-building, customer satisfaction, and retention. Proficient in leveraging marketing metrics and AI tools to drive product adoption and upsell opportunities.

Highest-signal resume keywords

Account ManagementCustomer SuccessRelationship-BuildingNegotiation SkillsMarketing Metrics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer RetentionProduct AdoptionProblem-SolvingCross-Functional CollaborationAccount Prioritization

Soft Skills

Strong CommunicationOrganizational SkillsOwnership Mindset

Tools & Technologies

AI ToolsData-Driven Insights

Industry Keywords

Mobile AdvertisingAd-TechDigital Marketing

About the role

Key responsibilities & impact

As a Senior Account Manager, you will be responsible for building and maintaining long-term relationships with our Small and Mid-Market customers while driving customer satisfaction, retention, renewals, and growth.
You will act as the primary point of contact throughout the customer lifecycle, ensuring clients maximize the value of MobileAction's solutions.
Working closely with Sales, Customer Success, Product, and Marketing teams, you'll proactively identify opportunities to prevent churn, increase product adoption, and drive upsell opportunities.

Requirements

What you’ll need

Bachelor's degree in Business, Communications, Marketing, or a related field.
4+ years of experience in Account Management, Customer Success, Sales, or another client-facing role.
Strong communication, relationship-building, and negotiation skills.
Customer-focused mindset with strong problem-solving abilities.
Ability to manage multiple accounts and prioritize effectively.
Experience working with cross-functional teams.
Ability to understand customer needs and translate them into business impact.
Strong organizational skills and ownership mindset.
Professional English communication skills (written and verbal).
Comfortable using AI tools to improve productivity and deliver data-driven customer insights.
Understanding of marketing metrics and advertising campaign performance.
Background in mobile advertising, ad-tech, or digital marketing.

Benefits

Comp & perks

Competitive USD salary.
Private Health Insurance.
Top-notch tech equipment.
English-speaking and multinational work environment.
Free breakfast every day.
Unlimited snack bar.
Flexible work hours.
Monthly food & transportation allowance.
Unlimited online learning opportunities.