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Advanced Security Technician
Mobile Communications AmericaAdvanced Security Technician for MCA installing and servicing security systems in North Charleston, SC. Managing system installations, troubleshooting, and maintaining security compliance regulations.
About the role
Key responsibilities & impact- Installing and servicing physical security systems/platforms, including CCTV, access control systems, intrusion detection, communications, and many other low-voltage systems.
- Diagnosing and troubleshooting system issues.
- Training/mentoring others within the team.
- Working as a valued team member on projects/installations to deliver quality results to our customers.
- Maintaining awareness of new and emerging technologies and their potential application on client engagements.
- Working with trades and subcontractors assigned to projects.
- Serving as a lead tech on smaller projects/installations.
- Respond to routine, scheduled, emergency, and after-hours service calls in a timely manner.
- Diagnose, troubleshoot, repair, and replace defective components in security systems.
- Perform preventive maintenance on installed systems and ensure optimal performance.
- Utilize strong troubleshooting skills to identify and resolve equipment and software issues.
- Analyze repair needs and provide effective solutions to customers.
- Complete accurate and detailed service reports for proper invoicing and job tracking by the end of each day.
- Ensure all work complies with federal, state, and local regulations, as well as company safety policies.
- Conduct system testing and checkout for new and existing installations.
- Collaborate with team members to improve service operations and customer satisfaction.
- Perform additional duties as assigned.
Requirements
What you’ll need- 3-5 years relevant experience
- Certifications in brands like Lenel, S2, AMAG, Genetec, Avigilon, Bosch, DMP, Honeywell, or similar.
- Strong troubleshooting and problem-solving skills
- Ability to work independently and manage multiple service calls
- Good communication and customer service skills
Benefits
Comp & perks- Medical
- Dental
- Vision
- 401K
- PTO
- Holiday Pay
- Education Incentives
- Competitive compensation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CCTV installationaccess control systemsintrusion detectiontroubleshootingpreventive maintenancesystem testingdiagnosingrepairinglow-voltage systemsservice reporting
Soft Skills
team collaborationmentoringproblem-solvingcommunicationcustomer serviceindependencetime managementadaptabilityattention to detailleadership