Communication Systems Technician I

Mobile Communications America

Communication Systems Technician installing, repairing, and upgrading wireless communication systems for MCA, a nationwide wireless, data, and security solutions provider. Supporting mission-critical customers through field service, testing, programming, and on-call maintenance.

Posted 8/9/2026full-timeAlbany, Chapel Hill, Charlotte, Lancaster, Sumter, Tifton • North Carolina, South Carolina, Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diagnosing, repairing, and programming mobile communications equipment while providing exceptional technical support to mission-critical customers. Proficient in utilizing various testing tools and technologies, with a strong focus on customer collaboration and communication.

Highest-signal resume keywords

Mobile Communications Equipment InstallationSpectrum Analyzers OperationP25 and/or MotoTRBO ExperienceCET CertificationTwo-Way Radio Theory Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Diagnosing SystemsRepairing SystemsProgramming EquipmentInstalling EquipmentElectronic-Circuitry ModificationsFactory Software UpdatesFirmware UpdatesTechnical SupportMicrosoft Office ProficiencyBackground Check Compliance

Soft Skills

Strong Communication SkillsTeam-FocusedResourcefulnessCustomer Service Orientation

Tools & Technologies

Spectrum AnalyzersSystem AnalyzersWatt MetersTDRsFDRsMulti-MetersPersonal Protective Equipment

Certifications & Qualifications

CET CertificationValid Driver’s License

Industry Keywords

Public SafetyUtilitiesManufacturingMission-Critical CustomersTwo-Way Radio Theory

About the role

Key responsibilities & impact

Install, program, and maintain complex communication equipment for customers
Diagnose and repair systems and restore communications for mission-critical customers
Design and upgrade customer systems using current technologies and solutions
Collaborate with the team, Service Manager, and customers
Learn and receive mentoring on new communications technologies and equipment
Complete assigned tickets properly and on time
Make minor electronic-circuitry modifications per customer requests
Deploy factory software and firmware updates
Participate in an on-call rotation and provide 27/7 technical support
Travel as necessary to support company and customer needs
Support public safety, hospitals, utilities, manufacturing, and other mission-critical customers

Requirements

What you’ll need

At least two (2) years of experience diagnosing, repairing, programming, and installing mobile communications equipment
Team-focused with a passion to meet customer needs
Strong communication skills for end users and third parties
Resourcefulness and willingness to seek assistance or guidance
Understanding of or willingness to learn two-way radio theory
Experience operating spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters
Proficiency with Microsoft Office
Valid driver’s license
Ability to pass a 7-year background check, motor vehicle check, and drug screen
P25 and/or MotoTRBO experience preferred
CET certification preferred
Two-year degree in Electronics, IT, or an applicable subject preferred
Ability to work inside and outside in heat/cold, wet/humid, and dry/arid conditions
Ability to frequently stand, walk, sit, reach, climb stairs, talk, hear, and use hands for tools or controls
Ability to use personal protective equipment
Ability to lift and move equipment weighing up to 50 pounds
Ability to occasionally ascend/descend a ladder
Ability to operate a motor vehicle
Ability to work on-call, occasional second or third shifts, weekends, and travel as needed

Benefits

Comp & perks

Medical
Dental
Vision
401K
PTO
Holiday Pay
Education Incentives
Competitive compensation
Military Friendly Employer
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions