Business Development Representative
Mobile Communications America
full-time
Posted on:
Location Type: Office
Location: Chapel Hill • North Carolina • United States
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About the role
- Supporting sales team with leads, order processing, and customer follow-up
- Maintaining records of activities in CRM including leads, dates, notes, quotes, next steps, follow-up, etc.
- Assisting with estimates and quotes
- Communicating with prospects and customers to recommend potential products or services to the Sales team by collecting customer information and analyzing customer needs
- Contributing to Sales team effort by accomplishing related tasks, as needed
- Interfacing with other functions such as Fulfillment, Accounting, Service, and Operations to assist with smooth operation and delivery for customer satisfaction
- Engaging in patient, professional communication with prospective clients, current customers, vendors, and team members
- Building confidence and trust with leads, prospects, and customers over the phone
Requirements
- 2+ years of experience in business-to-business customer service or sales operations
- Excellent communication skills in writing, speaking, and listening including e-mail and phone communications with customers
- Demonstrated ability to understand and successfully promote technical offerings and solution sets
- Strong attention to detail for data entry and process ensuring accuracy and completeness for all actions
- Excellent interpersonal skills including customer orientation and ability to adapt/respond to different types of personalities
- Able to work well under pressure, and independently in an entrepreneurial, fast-paced environment
- Strong initiative, integrity, detail-oriented, and ability to anticipate issues proactively
- Proven track record of reliability and responsibility
- Ability to organize and manage multiple projects/priorities simultaneously
- Solid experience in Microsoft Office including Word, Excel, PowerPoint, Outlook, and Teams.
Benefits
- Medical
- Dental
- Vision
- 401K
- PTO
- Holiday Pay
- Education Incentives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryorder processingcustomer follow-upestimatesquotessales operationstechnical offerings promotionsolution sets promotion
Soft Skills
communication skillsinterpersonal skillscustomer orientationattention to detailability to work under pressureinitiativeintegrityreliabilityresponsibilityproject management