Business Development Representative

Mobile Communications America

Business Development Representative supporting MCA's Data team in Chapel Hill, NC. Engaging with sales operations, customer interactions, and interdisciplinary collaboration.

Posted 4/11/2026full-timeChapel Hill • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Supporting sales team with leads, order processing, and customer follow-up
Maintaining records of activities in CRM including leads, dates, notes, quotes, next steps, follow-up, etc.
Assisting with estimates and quotes
Communicating with prospects and customers to recommend potential products or services to the Sales team by collecting customer information and analyzing customer needs
Contributing to Sales team effort by accomplishing related tasks, as needed
Interfacing with other functions such as Fulfillment, Accounting, Service, and Operations to assist with smooth operation and delivery for customer satisfaction
Engaging in patient, professional communication with prospective clients, current customers, vendors, and team members
Building confidence and trust with leads, prospects, and customers over the phone

Requirements

What you’ll need

2+ years of experience in business-to-business customer service or sales operations
Excellent communication skills in writing, speaking, and listening including e-mail and phone communications with customers
Demonstrated ability to understand and successfully promote technical offerings and solution sets
Strong attention to detail for data entry and process ensuring accuracy and completeness for all actions
Excellent interpersonal skills including customer orientation and ability to adapt/respond to different types of personalities
Able to work well under pressure, and independently in an entrepreneurial, fast-paced environment
Strong initiative, integrity, detail-oriented, and ability to anticipate issues proactively
Proven track record of reliability and responsibility
Ability to organize and manage multiple projects/priorities simultaneously
Solid experience in Microsoft Office including Word, Excel, PowerPoint, Outlook, and Teams.

Benefits

Comp & perks

Medical
Dental
Vision
401K
PTO
Holiday Pay
Education Incentives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryorder processingcustomer follow-upestimatesquotessales operationstechnical offerings promotionsolution sets promotion

Soft Skills

communication skillsinterpersonal skillscustomer orientationattention to detailability to work under pressureinitiativeintegrityreliabilityresponsibilityproject management