Catering Sales Manager

Mo' Bettahs

Catering Sales Manager serving as the first point of contact for catering inquiries at Mo' Bettahs. Responding to customer needs and coordinating orders in a restaurant environment.

Posted 7/21/2026full-timeRemote • Utah • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills by effectively managing catering inquiries, processing orders accurately, and ensuring customer satisfaction. Proficient in coordinating with restaurant teams and optimizing catering processes to enhance guest experiences.

Highest-signal resume keywords

Customer ServiceCatering Order ManagementCommunication SkillsMicrosoft Suite ProficiencyRestaurant Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Catering Order ProcessingOrder Fulfillment CoordinationPerformance TrackingUpselling TechniquesDetail Orientation

Soft Skills

Effective CommunicationProblem SolvingProactive Follow-UpTeam Collaboration

Tools & Technologies

Microsoft SuiteEmailIPad

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CateringGuest ExperienceRestaurant OperationsCustomer FeedbackDietary Needs

About the role

Key responsibilities & impact

Serve as the first point of contact for all catering inquiries for the restaurants in your district.
Respond promptly to inbound calls, emails, and online submissions to assist guests with catering orders.
Provide detailed information about our catering menu, pricing, and service options while embodying the Aloha spirit.
Answer customer questions, make recommendations, and upsell catering packages when appropriate.
Process and confirm all catering orders with accuracy, ensuring all necessary details (guest count, dietary needs, delivery/pickup times, etc.) are recorded correctly.
Coordinate order and delivery fulfillment with your Mo' Bettahs location.
Communicate effectively with your general manager and the team to ensure timely preparation and delivery.
Proactively follow up with customers to confirm details, provide updates, and ensure satisfaction.
Maintain a catering order log and track key performance indicators such as order volume, customer feedback, and repeat business.
Work closely with each restaurant's leadership to optimize the catering process.
Identify opportunities to improve efficiency and guest experience.
Assist in resolving any issues related to catering orders, ensuring a positive outcome for the customer.

Requirements

What you’ll need

At least 18 years old
Must be authorized to work in the US
Must have a valid driver's license
Restaurant experience preferred
Available to work Monday - Sunday
Basic experience with computers, i.e. Microsoft Suite, email, iPad
Ability to travel 50% of the time

Benefits

Comp & perks

Mo' Bettahs is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.