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Catering Sales Manager
Mo' BettahsCatering Sales Manager for Mo' Bettahs managing restaurant catering operations and customer inquiries. Building local connections and maintaining catering order fulfillment with attention to detail.
About the role
Key responsibilities & impact- Serve as the first point of contact for all catering inquiries for the restaurants in your district
- Respond promptly to inbound calls, emails, and online submissions to assist guests with catering orders
- Provide detailed information about our catering menu, pricing, and service options while embodying the Aloha spirit
- Process and confirm all catering orders with accuracy, ensuring all necessary details are recorded correctly
- Coordinate order and delivery fulfillment with your Mo’ Bettahs location
- Communicate effectively with your general manager and the team to ensure timely preparation and delivery
- Proactively follow up with customers to confirm details, provide updates, and ensure satisfaction
- Maintain a catering order log and track key performance indicators such as order volume, customer feedback, and repeat business
- Work closely with each restaurant's leadership to optimize the catering process
- Identify opportunities to improve efficiency and guest experience
- Assist in resolving any issues related to catering orders
Requirements
What you’ll need- At least 18 years old
- Must be authorized to work in the US
- Must have a valid driver's license
- Restaurant experience preferred
- Available to work Monday - Sunday
- Basic experience with computers, i.e. Microsoft Suite, email, iPad
- Ability to travel 50% of the time
Benefits
Comp & perks- Mo' Bettahs is an equal opportunity employer
- Prohibits any form of workplace harassment
- Celebrates unique Hawaiian culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationcustomer servicecoordinationproblem-solvingattention to detailproactive follow-upefficiency improvementteam collaborationguest experience enhancement
Certifications
valid driver's license