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About the role
Key responsibilities & impact- Effectively communicate with existing and potential clients to deliver a great customer experience;
- Deliver first line of support; investigate and find solutions for client queries;
- Communication between clients and technical support departments;
- Manage ongoing relationships: provide assistance and consultation services;
- Analyze results and develop best practices for effective mobile messaging campaigns;
- Provide periodic activity and progress reports;
Requirements
What you’ll need- Upper-Intermediate level of English;
- Be self-motivated to develop rewarding commercial relations with our clients;
- Great desire to learn and develop in this field;
Benefits
Comp & perks- **Your Wellness:** Access to mental health programs, comprehensive medical insurance, and a sports card*.
- **Your Happiness: **Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
- **Your Development:** Benefit from free educational events & courses, and English classes with native speakers.
- **Your Career:** Focus on your professional development in a supportive environment.
- **Work-Life Balance:** Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Effective CommunicationRelationship ManagementDesire to Learn