MLG

Legal Sales Representative

MLG

contract

Posted on:

Location Type: Remote

Location: FloridaUnited States

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Salary

💰 $12 per hour

About the role

  • Conduct initial sales conversations with prospective new clients (PNCs) who have been pre‑qualified by the intake team.
  • Assess client needs, issues, goals, and urgency by asking targeted questions related to legal matters, and clearly explain the firm’s services, processes, and value in a way that is easy to understand.
  • Consistently follow up on all leads to bring them to a close while addressing concerns, overcoming objections, and guiding clients toward confident decision‑making.
  • Take initiative in managing leads, following up on inquiries, and helping prospective clients feel confident in choosing the firm.
  • Meet or exceed monthly conversion goals and performance metrics.
  • Finalize contracts, accept payments, and facilitate a professional introduction and transition to the legal team once an engagement is signed.
  • Update the CRM system (Clio) with detailed notes from all interactions with PNCs in a timely manner, ensuring confidentiality and compliance with legal standards.
  • Collaborate with the team to prioritize cases based on urgency and complexity to ensure each PNC receives knowledgeable and compassionate guidance during their initial legal consultation.
  • Provide administrative support by managing appointments, scheduling follow‑ups, entering data, and reviewing documents.
  • Maintain confidentiality and handle all client information and conversations with professionalism and discretion.

Requirements

  • Proven experience converting prospects into paying clients for high‑ticket professional services (legal, financial, SaaS, or similar industries preferred)
  • Proven history of hitting sales goals and KPIs
  • Proficiency with video platforms, CRM systems, and Google Sheets, with exceptional data entry accuracy
  • Tech‑savvy with reliable high‑speed internet, consistent power, a quality headset, and a computer capable of handling video calls
  • Exceptional organizational skills with strong attention to detail in document review, proofreading, transcription, and data entry
  • Ability to work independently in a remote setting while maintaining strong organization, time management, and consistent follow‑through
  • Clear spoken English, stellar written and verbal communication, and a strong phone presence with active listening skills
  • Ability to manage multiple consultations, follow‑ups, and deadlines
  • Comfortable using a time tracker that utilizes screenshots for validity
  • Ability to follow structured call scripts and procedures, and adhere to strict bar guidelines while maintaining confidentiality, and remaining calm, patient, and supportive during emotional conversations
  • Preferred Experience working in a law firm (family or criminal law preferred)
  • Proficiency in Clio
  • Fully bilingual in Spanish
  • Proven track record utilizing a consultative sales approach via telephone and video
  • Dual monitors and a printer, or easy access to a printing service
Benefits
  • 100% Remote role - Work from the comfort of your home!
  • Opportunities for growth
  • Professional development and training opportunities
  • Supportive, collaborative, and inclusive firm culture
  • Stability with a well‑established, renowned firm that’s been in business for 26+ years
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM systemsdata entrydocument reviewproofreadingtranscriptionconsultative sales approachvideo platformsGoogle SheetsCliosales goals
Soft Skills
organizational skillsattention to detailtime managementcommunication skillsactive listeningindependenceprofessionalismdiscretionempathypatience