Incident Manager – Secret Clearance

MKS2 Technologies

Experienced IT professional for incident management at MKS2 Technologies. Supporting operational environments and collaborating across teams for effective incident resolution.

Posted 4/25/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Support complex operational environments
Handle multiple concurrent incidents
Collaborate effectively across technical and non-technical stakeholders
Use incident management tools and apply industry-standard best practices
Remain effective in dynamic, fast-paced situations
Exercise analytical thinking and sound judgment

Requirements

What you’ll need

Active Secret Clearance
Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent professional experience
Minimum of 8 years of experience in incident management or a related IT role
Strong understanding of ITIL principles and incident management best practices
Proficiency with incident management tools
Demonstrated ability to manage and prioritize multiple incidents simultaneously
Excellent problem-solving and analytical skills
Strong written and verbal communication skills
Proven interpersonal skills and ability to work effectively with diverse teams

Benefits

Comp & perks

Diversity creates a healthier atmosphere
MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer
all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

incident managementITIL principlesanalytical thinkingproblem-solving

Soft Skills

collaborationcommunicationinterpersonal skillsjudgmentprioritization

Certifications

Active Secret Clearance