MKS2 Technologies

Business Line Management Instrumentation Engineer – Dynatrace

MKS2 Technologies

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

AWSAzureCloudServiceNow

About the role

  • Work as an Instrumentation Engineer on our team as we help the customer overcome their most difficult challenges in performance monitoring
  • Work directly on assigned ServiceNow tasks
  • Perform as the technical POC for customers as you contribute to monitoring solution design, implement and execute the monitoring solution
  • Resolve technical issues
  • Update ServiceNow Visual Task Boards to document work
  • Actively participate in quality assurance efforts
  • Apply your knowledge to perform routine work such as adding and removing devices from Dynatrace and other monitoring tools like SolarWinds

Requirements

  • 5+ years of experience in providing technical support in system architecture, system design, system integration, and technical management
  • 1+ years of experience in Dynatrace with installing OneAgent, Dynatrace APIs, dashboards, and data trend analysis in a monitoring tool, integrating with cloud performance monitoring tool alerts (AWS/Azure)
  • Ability to assist in providing technical input to the application performance monitoring solution development
  • Experience with providing requirements analysis, to include identifying requirements and deficiencies in hardware and software products
  • Knowledge of reviewing and identifying gaps in application performance monitoring capabilities
  • Ability to advise customer in monitoring solution and knowledge transfer on using monitoring tools
  • HS diploma or GED and 13+ years of relevant professional experience or BA or BS degree in computer science, electronics engineering, or other engineering or technical discipline with 5+ years of relevant professional experience
Benefits
  • Diversity creates a healthier atmosphere
  • MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
system architecturesystem designsystem integrationtechnical managementDynatraceOneAgentDynatrace APIsdata trend analysisAWSAzure
Soft Skills
technical supportproblem solvingcommunicationcustomer advisoryquality assurancerequirements analysisknowledge transfer
Certifications
HS diplomaGEDBA degreeBS degree