Global IT Hardware Asset Manager

MKS Instruments

Global IT Hardware Asset Manager leading strategy and governance for enterprise-wide hardware asset management. Driving visibility, accountability, and efficiency in hardware asset lifecycle management.

Posted 6/16/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $109,750 - $182,900 per yearWebsite

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Building and leading the global Hardware Asset Management (HAM) function, including strategy, operating model, and roadmap
Owning and advancing ServiceNow HAM Pro capabilities, driving configuration, automation, and adoption
Establishing and standardizing end-to-end asset lifecycle processes across global teams and regions
Driving data quality, governance, and system alignment across HAM Pro, CMDB, and infrastructure environments
Delivering actionable insights on asset lifecycle, utilization, risk, and cost optimization
Influencing cross-functional stakeholders (Infrastructure, Procurement, Finance, Field Services) to drive adoption and process discipline

Requirements

What you’ll need

5+ years of experience in IT Asset Management / Hardware Asset Management, including global scope
5+ years of experience people management
Proven experience building or transforming a HAM program (not just maintaining one)
Hands-on expertise with ServiceNow HAM Pro, including implementation and optimization
Strong process, data governance, and lifecycle management expertise, with the ability to drive change and influence adoption
Experience in global manufacturing or engineering-intensive environments with diverse asset types (EUC, lab, shop floor, data center)
Experience integrating HAM with discovery tools, endpoint management, and procurement systems
Strong analytical and reporting experience (e.g., ServiceNow dashboards, Power BI, Excel)
Experience driving cost optimization, asset reuse, and lifecycle planning programs at scale
ServiceNow certifications (HAM Pro, ITSM, or related) preferred

Benefits

Comp & perks

Health insurance coverage (medical, dental and vision)
401(k) with company match
Life and disability insurance
12 paid holidays
Sick time
15 paid vacation days
6 weeks fully paid parental leave
Adoption assistance
Tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT Asset ManagementHardware Asset ManagementServiceNow HAM Prodata governancelifecycle managementanalytical skillsreportingcost optimizationasset reuselifecycle planning

Soft Skills

people managementinfluencing stakeholdersdriving changeprocess discipline

Certifications

ServiceNow HAM ProServiceNow ITSM