Renewals Manager

Mixpanel

Renewals Manager owning B2B SaaS contract renewals for Mixpanel’s product analytics platform. Forecasting risk, negotiating value, and protecting recurring revenue.

Posted 8/20/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $93,500 - $126,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the end-to-end renewal process, including contract negotiations and data analysis to drive customer retention and satisfaction. Proficient in collaborating cross-functionally to enhance renewal strategies and improve forecasting accuracy.

Highest-signal resume keywords

Quota Achievement in B2B SaaSContract Negotiation with StakeholdersForecast Accuracy ManagementCross-Functional CollaborationExperience with Renewal Metrics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract NegotiationData AnalysisForecastingValue SellingOutcome-Based Selling

Soft Skills

Commercial JudgmentCustomer Relationship ManagementProblem Solving

Tools & Technologies

SalesforceGongCRM Tools

Industry Keywords

B2B SaaSRenewal ProcessChurn SignalsARR DataPricing Proposals

About the role

Key responsibilities & impact

Own the end-to-end renewal process for an assigned territory, managing quote-to-close with accuracy and urgency
Negotiate contract renewals using commercial judgment while protecting customer relationships and maximizing contract value
Maintain a rolling 90–120-day forecast; analyze renewal data to identify trends, surface risk, and prioritize intervention
Engage decision-makers early to understand budget cycles, stakeholder maps, approval processes, and blockers
Identify risk signals and partner with Customer Success, Deal Desk, Legal, Finance, and Sales to protect retention
Develop and present pricing and packaging proposals tailored to customer needs and growth stage
Articulate Mixpanel's differentiated value and defend against competitive pressures during renewal negotiations
Contribute to renewal process improvements and build scalable team playbooks

Requirements

What you’ll need

Track record of quota achievement in a renewals, account management, or sales role in a B2B SaaS environment
Experience negotiating contracts with commercial and procurement stakeholders, including multi-year or multi-product deals
Ability to manage a high-volume book of business while maintaining forecast accuracy and customer satisfaction
Comfort working with ARR data, churn signals, and renewal metrics to drive prioritization decisions
Experience partnering cross-functionally with Customer Success, Finance, Legal, and Sales Ops to close complex deals
Experience in product analytics, data tooling, or developer-facing SaaS is a bonus
Familiarity with Salesforce, Gong, or similar CRM and forecasting tools is a bonus
Background in value selling or outcome-based selling methodologies is a bonus

Benefits

Comp & perks

Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Pre-Tax Benefits including 401(K)
Wellness Benefit
Holiday Break
Equity consideration
Company bonus or commissions as variable compensation