Renewals Manager

Mixpanel

Renewals Manager owning SaaS contract renewals for Mixpanel, a product analytics platform. Protecting retention, negotiating value, and forecasting recurring revenue across US customers.

Posted 8/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $93,500 - $126,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the end-to-end renewal process, including contract negotiations and customer relationship management in a B2B SaaS environment. Proficient in analyzing renewal data and collaborating cross-functionally to enhance retention strategies and drive revenue growth.

Highest-signal resume keywords

Quota Achievement in RenewalsContract Negotiation with StakeholdersForecast Accuracy ManagementCross-Functional CollaborationExperience with ARR Data and Renewal Metrics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract NegotiationRenewal Process ManagementData AnalysisValue SellingOutcome-Based Selling

Soft Skills

Customer Relationship ManagementStakeholder EngagementProblem Solving

Tools & Technologies

SalesforceGongCRM ToolsForecasting Tools

Industry Keywords

B2B SaaSCustomer SuccessDeal DeskLegalFinanceSales OpsProduct Analytics

About the role

Key responsibilities & impact

Own the end-to-end renewal process for an assigned territory, managing quote-to-close
Negotiate contract renewals to protect customer relationships and maximize contract value
Maintain a rolling 90–120-day forecast and analyze renewal data to identify trends and risks
Engage decision-makers to understand budget cycles, stakeholder maps, approval processes, and blockers
Partner with Customer Success, Deal Desk, Legal, Finance, and Sales to navigate complex situations and protect retention
Develop and present pricing and packaging proposals tailored to customer needs and growth stage
Articulate Mixpanel's differentiated value and defend against competitive pressures
Contribute to renewal process improvements and scalable team playbooks

Requirements

What you’ll need

Track record of quota achievement in a renewals, account management, or sales role in a B2B SaaS environment
Experience negotiating contracts with commercial and procurement stakeholders, including multi-year or multi-product deals
Ability to manage a high-volume book of business while maintaining forecast accuracy and customer satisfaction
Comfort working with ARR data, churn signals, and renewal metrics
Experience partnering cross-functionally with Customer Success, Finance, Legal, and Sales Ops
Experience in product analytics, data tooling, or developer-facing SaaS is a bonus
Familiarity with Salesforce, Gong, or similar CRM and forecasting tools is a bonus
Background in value selling or outcome-based selling methodologies is a bonus

Benefits

Comp & perks

Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Pre-Tax Benefits including 401(K)
Wellness Benefit
Holiday Break
Equity consideration
Company bonus or commissions as variable compensation