Renewals Manager

Mixpanel

Renewals Manager owning contract renewals for Mixpanel’s product analytics platform. Negotiating SaaS agreements, forecasting churn risk, and protecting recurring revenue.

Posted 8/20/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $93,500 - $126,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the end-to-end renewal process in a B2B SaaS environment, with a strong focus on contract negotiation, customer relationship management, and data analysis to drive retention and forecast accuracy.

Highest-signal resume keywords

Quota AchievementContract NegotiationForecast AccuracyCross-Functional CollaborationValue Selling

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Contract NegotiationRenewal MetricsData AnalysisChurn SignalsPricing ProposalsB2B SaaS SalesAccount ManagementForecastingValue SellingOutcome-Based Selling

Soft Skills

Commercial JudgmentCustomer Relationship ManagementUrgencyCommunication

Tools & Technologies

SalesforceGongCRM ToolsData Tooling

Industry Keywords

B2B SaaSRenewal ProcessCustomer SuccessDeal DeskStakeholder Engagement

About the role

Key responsibilities & impact

Own the end-to-end renewal process for an assigned territory, managing quote-to-close with accuracy and urgency
Negotiate contract renewals using commercial judgment while protecting customer relationships and maximizing contract value
Maintain a rolling 90–120-day forecast and analyze renewal data to identify trends, surface risk, and prioritize intervention
Engage decision-makers early to understand budget cycles, stakeholder maps, approval processes, and potential blockers
Identify risk signals and partner with Customer Success, Deal Desk, Legal, Finance, and Sales to protect retention
Develop and present pricing and packaging proposals tailored to customer needs and growth stage
Articulate Mixpanel's differentiated value and defend against competitive pressures during renewal negotiations
Contribute to renewal process improvements and build scalable team playbooks

Requirements

What you’ll need

Track record of quota achievement in a renewals, account management, or sales role in a B2B SaaS environment
Experience negotiating contracts with commercial and procurement stakeholders, including multi-year or multi-product deals
Ability to manage a high-volume book of business while maintaining forecast accuracy and customer satisfaction
Comfort working with ARR data, churn signals, and renewal metrics to drive prioritization decisions
Experience partnering cross-functionally with Customer Success, Finance, Legal, and Sales Ops to close complex deals
Experience in product analytics, data tooling, or developer-facing SaaS preferred as a bonus
Familiarity with Salesforce, Gong, or similar CRM and forecasting tools preferred as a bonus
Background in value selling or outcome-based selling methodologies preferred as a bonus

Benefits

Comp & perks

Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Pre-Tax Benefits including 401(K)
Wellness Benefit
Holiday Break
Equity consideration
Company bonus or commissions as variable compensation