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About the role
Key responsibilities & impact- Manage inbound and outbound calls while providing quality customer service and using effective communication
- Answer 50-70 incoming calls per 8-hour shift
- Process new and refill prescription orders
- Fax and/or call veterinarians for refill requests
- Check voicemail and return customer calls
- Collaborate with pharmacists and other colleagues to ensure effective and efficient customer service
- Inform patients of tracking status on their orders
- Check and verify invoices/charges
- Scan and file orders in appropriate folders
- Read and understand prescription orders
- Navigate multiple internal computer systems
Requirements
What you’ll need- You must be a certified Pharmacy Technician in the state of TEXAS
- You have experience working in a data processing, fulfillment, or retail role. Veterinary experience is a plus.
- You have a customer-focused (and in our case, a pet-focused!) mindset
- You thrive in a fast-paced work environment
- You are able to remain in a stationary position (sitting/standing) for prolonged periods of time
- You are able to move boxes holding medications weighing up to 25lbs
- You have excellent communication skills - both written and verbal - and are a collaborative, team-player
- You have an all-hands-on-deck attitude with an ability to remain calm and excel under pressure
- You have the ability to learn and adapt to new processes and procedures
- You constantly strive to “wow” clients and patients
- You have a strong sense of ownership and accountability
- You are scrappy and resourceful
- You’re not afraid of wearing multiple hats - you pitch in to help the team when necessary
- You have flexibility to work nights, weekends, and holidays
- MUST LOVE PETS!
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Mixlab Website LinkedIn All Job Openings 51 - 200 employees Founded 2019 💊 Pharmaceuticals 🛍️ eCommerce 💰 $20M Series A on 2021-08 Pharmaceuticals
- Pets
- eCommerce Mixlab is a modern, full-service veterinary pharmacy offering compounded, commercial, and over-the-counter medications for animals of all sizes across the United States. The company focuses on delivering high-quality, personalized care with a commitment to fast and free delivery of medications. Mixlab serves a wide range of veterinary patients including companion animals, equine, wildlife, and zoo animals, providing tailored care through custom compound medications and a wide variety of flavor options. Their service is renowned for its friendly customer care, efficient delivery, and attention to detail, often including personal touches such as toys and notes with shipments. Mixlab is dedicated solely to veterinary needs, ensuring a unique pharmacy experience for pets and their owners. Care Technician, Part Time 🔥 7 minutes ago 🤠 Texas – Remote 💵 $20 - $23 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior ✨ Technician Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Manage inbound and outbound calls while providing quality customer service and using effective communication
- Answer 50-70 incoming calls per 8-hour shift
- Process new and refill prescription orders
- Fax and/or call veterinarians for refill requests
- Check voicemail and return customer calls
- Collaborate with pharmacists and other colleagues to ensure effective and efficient customer service
- Inform patients of tracking status on their orders
- Check and verify invoices/charges
- Scan and file orders in appropriate folders
- Read and understand prescription orders
- Navigate multiple internal computer systems 🎯 Requirements
- You must be a certified Pharmacy Technician in the state of TEXAS
- You have experience working in a data processing, fulfillment, or retail role. Veterinary experience is a plus.
- You have a customer-focused (and in our case, a pet-focused!) mindset
- You thrive in a fast-paced work environment
- You are able to remain in a stationary position (sitting/standing) for prolonged periods of time
- You are able to move boxes holding medications weighing up to 25lbs
- You have excellent communication skills - both written and verbal - and are a collaborative, team-player
- You have an all-hands-on-deck attitude with an ability to remain calm and excel under pressure
- You have the ability to learn and adapt to new processes and procedures
- You constantly strive to “wow” clients and patients
- You have a strong sense of ownership and accountability
- You are scrappy and resourceful
- You’re not afraid of wearing multiple hats - you pitch in to help the team when necessary
- You have flexibility to work nights, weekends, and holidays
- MUST LOVE PETS! Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Closet Demolition & Prep Technician 🔥 12 hours ago Up Closets 1 - 10 👥 B2C 🛒 Retail Website LinkedIn All Job Openings Demolition & Drywall Repair Technician preparing customers' homes for closet installations at Up Closets. Seeking reliable candidates with construction experience to join a family-owned company. 🇺🇸 United States – Remote 💵 $25 - $35 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior ✨ Technician Technician – Part-Time 🕒 2 days ago National Seating & Mobility 1001 - 5000 👥 B2C 🛒 Retail Website LinkedIn All Job Openings Technician providing remote service support for mobility equipment at NSM. Testing, diagnosing, and servicing client owned and rental equipment remotely and through telematics. 🇺🇸 United States – Remote ⏱ Part Time 🟡 Mid-level 🟠 Senior ✨ Technician Part-Time Healthcare Device Technician 🕒 2 days ago Heritage Environmental Services 1001 - 5000 🤝 B2B 🚗 Transport ⚡ Energy Website LinkedIn All Job Openings Part-Time Healthcare Device Technician managing product collection and inspections for recycling programs on customer sites. Requires transportation for site visits and adherence to safety protocols. 🇺🇸 United States – Remote ⏱ Part Time 🟡 Mid-level 🟠 Senior ✨ Technician Part-Time Field Technician 🕒 5 days ago BinSentry 11 - 50 🌾 Agriculture 🔧 Hardware ☁️ SaaS Website LinkedIn All Job Openings Part-Time Field Technician installing and servicing devices across multiple regions for ag-tech company BinSentry. Focus on enhancing agricultural supply chain efficiency with AI technology. 🇺🇸 United States – Remote 💵 $25 - $30 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior ✨ Technician Part-Time Healthcare Device Technician 🕒 July 1 Heritage Environmental Services 1001 - 5000 🤝 B2B 🚗 Transport ⚡ Energy Website LinkedIn All Job Openings Part-Time Healthcare Device Technician managing a Product Collection Program for recycling at customer sites. Responsible for inspections, data collection, and reporting for program efficiencies. 🇺🇸 United States – Remote ⏱ Part Time 🟡 Mid-level 🟠 Senior ✨ Technician 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Prescription Order ProcessingData ProcessingInvoice VerificationOrder Scanning and FilingVeterinary Experience
Soft Skills
Effective CommunicationTeam CollaborationAdaptabilityOwnership and AccountabilityCalm Under Pressure
Certifications
Certified Pharmacy Technician in Texas
