Marketing Analyst – Aftersales Team
Mitsubishi Motors North America, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Franklin • Tennessee • United States
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Salary
💰 $24 - $27 per hour
About the role
- Support the development and execution of Aftersales incentive programs and promotional campaigns.
- Assist in managing campaigns from concept through launch, tracking performance and timelines.
- Identify opportunities for creative and process improvements within existing programs.
- Support the setup, documentation, and execution of parts and service incentive programs.
- Track dealer participation and program results to support ROI evaluation.
- Assist with compliance and program integrity across campaigns.
- Coordinate promotional campaign materials and communications.
- Monitor timelines and ensure deliverables are submitted on schedule.
- Maintain accurate records using tools such as SAP, MDL, and Business Objects.
- Collect, validate, and organize program data to support reporting and KPI tracking.
- Prepare performance summaries and user-friendly reports for management and stakeholders.
- Assist with co-op claim processing and monthly reporting tasks.
- Draft, update, or revise marketing collateral (flyers, emails, digital banners, portal content) under guidance.
- Coordinate with internal teams and external vendors to deliver creative assets on time.
- Support updates to MDL and Owners Portal content.
- Collaborate with Marketing, Finance, Field Operations, and external partners.
- Support stakeholder communication to keep campaigns and reporting aligned.
- Assist with co-op claim processing, invoice submission, and budget tracking.
- Ensure documentation is accurate, complete, and submitted for approval.
- Support monthly reconciliation and utilization reporting.
- Other duties as assigned.
Requirements
- Bachelor’s degree in marketing, Business, Communications, or related field.
- 2+ years of experience in marketing, business operations, or administrative support.
- Strong organizational skills and attention to details.
- Ability to work collaboratively in a team environment.
- Foundational Excel Proficiency – Comfortable working with structured datasets using Excel Tables, basic formulas, and logical functions (IF, IFERROR) to support clean, accurate reporting.
- Introductory Data Analysis – Working knowledge of Pivot Tables and simple Pivot Charts to summarize and explore data across common dimensions.
- Basic Lookup & Aggregation – Familiarity with conditional functions such as SUMIFS and COUNTIFS, and introductory exposure to modern lookup functions (e.g., XLOOKUP), with the expectation to build deeper proficiency over time.
Benefits
- Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
- Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
- Benefit from our 401(k) with Company match and annual contributions based on years of service.
- Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
- Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
- Experience the perfect balance of remote and in-office work (~2 days remote, 3 days in-office) at our modern office, located in the vibrant Franklin, TN area.
- Experience our collaborative workspace where ideas flow freely.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisExcel proficiencyPivot TablesPivot ChartsSUMIFSCOUNTIFSXLOOKUPreportingKPI trackingcampaign management
Soft Skills
organizational skillsattention to detailcollaborationcommunicationcreativityprocess improvementtime managementstakeholder communicationteamworkadaptability
Certifications
Bachelor’s degree in marketingBachelor’s degree in BusinessBachelor’s degree in Communications