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Field Service Technician II
Mitsubishi Electric Power Products, Inc.Field Service Technician supporting troubleshooting, repair, and maintenance of UPS systems at customer sites. Working with teams to improve power quality and system reliability.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting and repairing UPS and power quality equipment, with strong analytical skills and the ability to interpret technical schematics. Proficient in providing technical support and mentoring less experienced technicians while maintaining detailed service records.
Highest-signal resume keywords
UPS Product KnowledgeAdvanced Troubleshooting SkillsMechanical And Electronic Test Equipment ProficiencyOSHA-10 CertificationNFPA-70E Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingRepairing Electrical ProductsReading Equipment SchematicsDocumenting RepairsPreventative Maintenance
Soft Skills
Technical SupportMentoringCross-Functional Collaboration
Tools & Technologies
Microsoft OfficeMRP/ERP SystemsTimekeeping ToolsExpense Reporting Tools
Certifications & Qualifications
OSHA-10 CertificationNFPA-70E Certification
Industry Keywords
Electrical EngineeringElectronicsPower Quality EquipmentField ServiceCommunication Protocols
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Perform start-up services, preventative and remedial maintenance, field modifications, and testing of UPS and power quality equipment at customer sites.
- Identify, evaluate, and repair routine product failures.
- Provide technical support to internal and external customers.
- Schedule and provide emergency technical support and on-call field service.
- Work with cross-functional MEPPI teams to identify product solutions.
- Inspect, test, and document failed products, components, and systems.
- Maintain detailed service records and develop thorough documentation related to repairs.
- Mentor and support less experienced technicians.
Requirements
What you’ll need- Associate degree in Electrical/Electronics or a related technical field
- Four (4) years of experience troubleshooting and repairing technical, electrical, and/or electronic products or equivalent education and experience.
- Intermediate knowledge of UPS products, services, and peripherals.
- Advanced proficiency with mechanical and electronic test equipment.
- Advanced analytical and troubleshooting skills.
- Ability to read and interpret detailed equipment schematics and facility one-line drawings.
- Advanced computer skills with emphasis on Microsoft Office products, MRP/ERP systems, and company timekeeping and expense reporting tools.
- Basic knowledge of communication and networking protocols.
- OSHA-10 Construction and NFPA-70E certifications.
Benefits
Comp & perks- MEPPI covers 90% of the cost of medical, dental, and vision plans.
- Plan for your future with our 401(k) program, including a company match.
- Enjoy vacation time plus 12 paid holidays each year.
- Grow your skills through professional training, certifications, and tuition assistance.
- Take advantage of profit sharing and discounts on MEPPI products and services.