Training and Enablement Specialist

Mitratech

Training & Enablement Specialist designing and delivering engaging learning experiences across Mitratech HR Solutions. Driving product adoption and client engagement through a variety of training modalities.

Posted 7/23/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and delivering engaging training programs, utilizing data literacy to analyze training metrics and improve content effectiveness. Proficient in managing multiple projects and collaborating cross-functionally to align training efforts with business priorities.

Highest-signal resume keywords

Training Program DesignData LiteracyVirtual Training PlatformsMicrosoft Office SuiteOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Instructional DesignTraining DevelopmentContent CreationData AnalysisEngagement Metrics

Soft Skills

Oral CommunicationPresentation SkillsTime ManagementSelf-Starter

Tools & Technologies

Zoom WebinarsArticulateMicrosoft WordMicrosoft PowerPointMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Customer SuccessHR SolutionsAsynchronous TrainingClient TrainingTraining Engagement

About the role

Key responsibilities & impact

Design and deliver live, scaled 1:many training webinars covering various Mitratech HR Solutions across all client and partner segments
Collaborate with Customer Success Managers to plan and execute partner-sponsored client trainings tailored to specific audiences
Develop asynchronous training content including Articulate eLearning courses, instructional videos, support articles, one-pagers, and email enablement campaigns
Manage and triage an internal training request queue, prioritizing requests by urgency and impact and ensuring timely delivery of content and support
Collect and analyze training engagement data, registration and attendance metrics, and post-training feedback to continuously improve content effectiveness and identify gaps
Make data-informed recommendations to leadership on new content development, content updates, and process improvements
Stay current on all product updates across the HR Solutions suite and proactively update or create training content to reflect platform changes
Partner cross-functionally with Customer Success, Implementation, Product, Advisory Services, Technical Support, and other teams to align training efforts with business priorities
Provide monthly updates on training KPIs, content utilization, and goal attainment to manager
Perform other duties as assigned

Requirements

What you’ll need

2+ years of experience in training, instructional design, customer success, or a related role
Demonstrated ability to design and deliver effective training programs to diverse audiences
Proficient oral communication and presentation skills; comfortable presenting to large virtual audiences
Experience with Zoom Webinars or similar virtual training platforms
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
Strong organizational and time management skills; ability to manage multiple projects simultaneously
Self-starter who can work independently in a remote environment with minimal supervision
Data literacy — comfortable pulling, reading, and acting on training metrics and engagement data

Benefits

Comp & perks

Health, Dental & Vision Insurance *
401 (k) + Employer Match *
Open PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
STD, LTD & Group Life Insurance
Paid Parental Leave
Pet Insurance
FSA & HSA Options
Employee Assistance Program