Collections Analyst

Mitratech

Collections Analyst at Mitratech managing client payments. Responsible for collections processes with excellent communication skills required.

Posted 7/16/2026full-timeRemote • 🇲🇽 MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in collections analysis, billing processes, and customer account management, with a strong focus on accuracy and timely resolution of outstanding invoices. Proficient in utilizing Salesforce Billing and NetSuite to enhance collections efficiency and achieve performance targets.

Highest-signal resume keywords

Collections AnalysisBilling ProcessesSalesforce BillingNetSuiteAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Collections AnalysisBilling ProcessesAccounting PrinciplesProblem-SolvingData Analysis

Soft Skills

Excellent CommunicationInterpersonal SkillsAttention to Detail

Tools & Technologies

Salesforce BillingNetSuiteMicrosoft Office

Industry Keywords

CollectionsBilling RegulationsAccounts ReceivableCustomer Satisfaction

About the role

Key responsibilities & impact

Monitor customer accounts to identify outstanding invoices.
Take the initiative to contact clients early to encourage timely payments.
Contact clients to ask about their overdue accounts/invoices.
Investigate historical data for each outstanding invoice and work on getting these settled by working closely with the billing team.
Resolve billing and customer payment case inquiries.
Identify and resolve collection issues promptly, ensuring customer satisfaction.
Keep up-to-date records of account status and collection efforts for all outstanding invoices & client accounts.
Analyze aging reports related to invoicing activities and achieve monthly targets.
Report weekly on all accounts' collection activity and accounts receivable status.
Work closely with the billing team to keep track of all the billing transactions and assist with the billing team's requirements if necessary.
Participate in process improvement initiatives to enhance collections efficiencies.
Complete other tasks as assigned by the manager.

Requirements

What you’ll need

Bachelor’s degree in finance, Accounting, or a related field.
Proven experience as a Collections Analyst.
Very strong attention to detail and high accuracy in collections & billing processes.
Excellent communication and interpersonal skills, including fluency in written & spoken English.
Proficient in Salesforce Billing, NetSuite, and Microsoft Office.
Knowledge of accounting principles, collection, and billing regulations.
Problem-solving skills.
Comfortable working with targets.

Benefits

Comp & perks

Equal opportunity employer that values diversity
Learning opportunities
Great people practices