Implementation Consultant

Mitratech

Implementation Consultant working with clients to implement Trakstar's software solutions for SMB and enterprise organizations. Engaging in consulting, training, and ongoing support during the software implementation process.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $50,000 - $55,000 per yearWebsite

About the role

Key responsibilities & impact

Consult with clients during the software implementation phase to translate their business needs to functional areas of the platform.
Lead the technical solution architecture for mid-sized and enterprise accounts.
Validate and organize large sets of data.
Attend weekly client meetings and contribute as needed.
Work closely with internal teams to report on and resolve product enhancements, bugs, and support requests throughout the implementation process.
Lead implementation discovery, setup and configuration of their product.
Create and update internal documentation regarding best practices and procedures. Train colleagues on updates.
Assist in training new team members.
Periodically assist team members in other departments with support cases.
Attend product prioritization, stakeholder and update meetings; assist in UAT for product releases.

Requirements

What you’ll need

Minimum 1 year of experience implementing software within a professional services organization
Google Workspace
Microsoft Office
JIRA / Confluence
Salesforce
Strong time management and organization
Project management experience

Benefits

Comp & perks

Health, Dental & Vision Insurance *
401 (k) + Employer Match *
Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
STD, LTD & Group Life Insurance
Paid Parental Leave
Pet Insurance
FSA & HSA Options
Employee Assistance Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

software implementationdata validationtechnical solution architectureproject management

Soft Skills

time managementorganizationcommunicationtraining