Mitratech

Legal Software Training Specialist

Mitratech

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Job Level

About the role

  • Learn and become proficient in TeamConnect (legal matter management platform)
  • Deliver instructor-led training sessions to clients virtually
  • Collaborate with Product, Services, Support, and CSMs to understand new features and translate them into training content
  • Create and maintain training materials including eLearning courses, job aids, guides, video tutorials, and documentation
  • Manage and organize training logistics such as scheduling sessions and coordinating with clients & Project Managers
  • Maintain and improve LMS content and structure
  • Continuously improve training based on feedback and product updates

Requirements

  • 1+ years of experience in a legal environment (law firm, legal department, or legal services)
  • Strong English communication skills (written and verbal)
  • Close attention to detail and organization
  • Ability to learn complex systems quickly
  • Strong time management and ability to work independently
  • Experience explaining processes or training others (preferred)
  • Experience with legal software or case/matter management systems (preferred)
  • Experience creating documentation, guides, or SOPs (preferred)
  • Familiarity with LMS platforms or eLearning tools (preferred)
Benefits
  • We are an equal-opportunity employer that values diversity at all levels.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
eLearning course creationdocumentation creationSOP developmenttraining material developmentlegal software proficiencycase management systemsmatter management systemsLMS content managementtraining logistics managementvirtual training delivery
Soft Skills
strong communication skillsattention to detailorganizational skillstime managementindependent workability to learn quicklycollaborationfeedback incorporationclient coordinationprocess explanation