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About the role
Key responsibilities & impact- Play a crucial role in optimizing the efficiency and effectiveness of the engineering department.
- Streamline and automate processes, manage resources, and ensure support for engineering teams.
- Report to the Senior Manager Project Management Office and work closely with engineering leaders and cross-functional teams.
- Facilitate the integration of acquired engineering teams and processes into existing operations.
- Operationalize and maintain access management processes for engineering resources.
- Ensure compliance with access management policies and procedures.
- Implement and enforce policies related to domain list usage and governance.
- Work with DevOps and Engineering Leadership to manage vendor accounts related to engineering software.
- Collaborate with product teams, Accounting/Finance to manage capitalization reports for engineering projects.
- Develop, document, and maintain new engineering policies and MiSOPs.
- Help Product teams prepare for and provide evidence for annual SOC II audit.
Requirements
What you’ll need- 5+ years of experience in an engineering environment, with a focus on operations.
- Strong understanding of engineering operations, workflows, and best practices.
- Proficiency with the tools used by Engineering teams to build enterprise software including experience administrating tools like Jira or ADO/GitHub.
- Excellent organizational, time-management, and problem-solving skills.
- Proficiency in data analysis and reporting tools (e.g., Excel, BI tools).
- Strong communication, interpersonal, and collaboration skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Familiarity with generative AI tools and their application in optimizing operations.
- Experience with vendor management and contract negotiation is a plus.
- Experience with asset management best practices is a plus.
- Experience with SOC II compliance and audit procedures is a plus.
Benefits
Comp & perks- Competitive compensation and annual performance bonuses
- Private health, dental, and vision insurance
- Paid Time Off (PTO) and 11 company holidays
- 20 vacation days per year, plus 4 paid wellness days and 2 volunteer days
- 30-day year-end bonus (Christmas bonus)
- Parental leave (6 weeks)
- Internet and home office allowance (paid quarterly)
- Savings fund and additional insurance options
- Recognition and reward programs
- Access to telemedicine, nutrition, and psychological support
- Opportunities for continuous learning, growth, and career advancement
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
engineering operationsdata analysisreportingvendor managementcontract negotiationasset managementSOC II complianceaudit proceduresprocess automationworkflow optimization
Soft Skills
organizational skillstime-managementproblem-solvingcommunication skillsinterpersonal skillscollaboration skillsadaptabilityleadershipresource managementcross-functional teamwork