Mitratech

AI Automation Specialist

Mitratech

full-time

Posted on:

Location Type: Remote

Location: Mexico

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

JavaScriptPythonRuby on RailsSQL

About the role

  • Requirements Gathering and Training - Work with business teams to gather requirements, translate them into technical specifications, and train end-users on AI agent functionality and best practices
  • Build and Deploy AI Agents - Design, configure, and roll out AI agents using BotDojo and other approved AI tools, implementing workflows and conversation flows based on business requirements
  • Technical Support and Documentation - Provide ongoing technical support to users, maintain documentation for all AI agents, and stay current with platform updates and new features
  • Monitor and Maintain Operations - Track AI agent performance, troubleshoot issues, perform regular maintenance and updates, and ensure optimal functionality across all deployed agents
  • System Integration and Scripting - Integrate AI agents with existing company systems and databases using scripting languages, and create automated workflows for data processing and agent configuration
  • Quality Assurance and Compliance - Ensure AI agents meet company security standards, data privacy requirements, and quality guidelines while maintaining proper documentation and version control
  • Performance Analysis and Optimization - Analyze usage metrics and performance data to identify improvement opportunities and generate reports on business impact and efficiency gains

Requirements

  • Prompt Engineering – experience in defining clear prompts for complex agents, experience in debugging and tweaking prompts
  • Scripting & Programming - Intermediate level in Python, JavaScript, or similar languages for automation, data processing, and system integrations
  • AI Agent Development - Basic to intermediate understanding of conversational AI, chatbot frameworks, and agent workflow design principles including but not limited to guard rails, evaluations, etc.
  • API Integration - Basic to intermediate skills in working with REST APIs, webhooks, and system integrations
  • Database Fundamentals - Basic knowledge of SQL and database concepts for data retrieval and agent connectivity
  • BotDojo Platform - Willingness to learn or basic familiarity with the platform's interface, configuration options, and deployment processes
  • Effective oral, written and interpersonal communication skills
  • Bachelor’s degree in Computer Science, Engineering, Mathematics, Business Management or a related field preferred.
Benefits
  • professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonJavaScriptscriptingAPI integrationSQLAI agent developmentprompt engineeringautomationdata processingsystem integration
Soft Skills
effective communicationinterpersonal skillstrainingrequirements gatheringtroubleshootingperformance analysisdocumentationquality assuranceproblem-solvingcollaboration
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in EngineeringBachelor’s degree in MathematicsBachelor’s degree in Business Management