CRM & Loyalty Team Lead

Mito Group

CRM & Loyalty Team Lead driving client satisfaction and team motivation at Mito Group. Leading a team of experts to infuse data-driven strategies into client projects.

Posted 7/6/2026full-timeBudapest • 🇭🇺 HungarySeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in CRM software and marketing automation tools, alongside strong project management capabilities. Proven ability to lead and develop teams while delivering high-quality technical guidance and fostering effective communication.

Highest-signal resume keywords

People ManagementCRM Software ProficiencyMarketing Automation ToolsProject ManagementBilingual Communication (Hungarian and English)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRM SoftwareMarketing AutomationProject ManagementTechnical GuidanceData Management

Soft Skills

Team LeadershipAnalytical ThinkingInterpersonal SkillsCommunication SkillsProactive Problem Solving

Tools & Technologies

Martech SolutionsProductivity Software

Industry Keywords

Customer Relationship ManagementLoyalty ProgramsBusiness PlanningMarketing Technology

About the role

Key responsibilities & impact

Leading, motivating, and developing the CRM & Loyalty team
Cultivating culture & representation
Coordinating entire projects, delegating tasks, and keeping a careful eye on their progress
Professional oversight and management of medium to long-term strategy and business planning procedures
Designing Martech solutions to establish a high level of marketing automatization
Providing technical assistance to consulting projects involving marketing technology and customer data management
Delivering high quality technical guidance to effectively address evolving client requirements
Representing the team: acting as the advocate for the CRM & Loyalty area internally

Requirements

What you’ll need

Proven experience in people management, team leadership, or mentoring
Confident and up-to-date understanding of CRM software for both major corporate usage and mid-sized company solutions
Knowledge of marketing automation tools
Comprehensive knowledge of project management and productivity software
Presentation creation and design skills
A punctual, thorough, solution- and quality-focused way of working
A way of thinking that is systematic and proactive
Analytical and logical thinking
Excellent communication and interpersonal skills with clients and coworkers
Excellent communication skills in Hungarian and English

Benefits

Comp & perks

Hybrid Work & Flexible Location
Modern Office Environment
Flexible Benefits & Health Package
Extra Days Off for Loyalty
Continuous Learning & Growth
Well-being at Work
Seamless Onboarding & Buddy System
Vibrant Community & Fun Culture & Dogs