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CRM & Loyalty Team Lead
Mito GroupCRM & Loyalty Team Lead driving client satisfaction and team motivation at Mito Group. Leading a team of experts to infuse data-driven strategies into client projects.
About the role
Key responsibilities & impact- Leading, motivating, and developing the CRM & Loyalty team
- Cultivating culture & representation
- Coordinating entire projects, delegating tasks, and keeping a careful eye on their progress
- Professional oversight and management of medium to long-term strategy and business planning procedures
- Designing Martech solutions to establish a high level of marketing automatization
- Providing technical assistance to consulting projects involving marketing technology and customer data management
- Delivering high quality technical guidance to effectively address evolving client requirements
- Representing the team: acting as the advocate for the CRM & Loyalty area internally
Requirements
What you’ll need- Proven experience in people management, team leadership, or mentoring
- Confident and up-to-date understanding of CRM software for both major corporate usage and mid-sized company solutions
- Knowledge of marketing automation tools
- Comprehensive knowledge of project management and productivity software
- Presentation creation and design skills
- A punctual, thorough, solution- and quality-focused way of working
- A way of thinking that is systematic and proactive
- Analytical and logical thinking
- Excellent communication and interpersonal skills with clients and coworkers
- Excellent communication skills in Hungarian and English
Benefits
Comp & perks- Hybrid Work & Flexible Location
- Modern Office Environment
- Flexible Benefits & Health Package
- Extra Days Off for Loyalty
- Continuous Learning & Growth
- Well-being at Work
- Seamless Onboarding & Buddy System
- Vibrant Community & Fun Culture & Dogs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM SoftwareMarketing AutomationProject ManagementTechnical GuidanceData Management
Soft Skills
Team LeadershipAnalytical ThinkingInterpersonal SkillsCommunication SkillsProactive Problem Solving