Data Analyst

• Manage the daily operations by creating, reviewing, validating and maintaining customer master associated hierarchies in SAP, and other related internal systems.
• Determines course of action necessary to complete customer master hierarchy update requests within the established SLAs.
• Works with the License systems and make sure that all End Customers and Partners with active licences are assigned to a customer master hierarchy.
• Reconciles the Customer Master Hierarchies to Global Partner Program Parent- Child relationships maintained in SFDC.
• Reviews and manages the End customer Master Data maintained in SAP and SFDC and take necessary actions for duplicate records and updated of Mitel Core Attributes (SIC Codes and Channel Types).
• Routinely audit data against established rule sets to ensure consistency and accuracy of information, and update data as necessary.
• Leads process standardization, data governance, cleansing activities, maintenance and data quality improvement efforts in alignment with data strategy goals.
• Identify process improvement opportunities to maximize revenue and operating efficiency.
• Develop knowledge and expertise of best practices and end-to-end business processes involving master data.
• Develop standard procedures, user guides, and other necessary training and job aid materials.
• Provide training/coaching as needed

Junior Master Data Analyst

Senior Data Analyst

Junior Data Analyst, Growth

Senior Master Data Analyst