MissionWired

Email Delivery Consultant – Freelance

MissionWired

contract

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $55 - $75 per hour

About the role

  • Proactively monitoring deliverability health across a roster of 60+ nonprofit and political clients, identifying reputation issues, inbox placement dips, authentication failures, and blocklist risks before they affect campaign performance;
  • Serving as MissionWired’s lead technical resource on deliverability incidents, including diagnosing root causes and recommending practical, time-sensitive next steps;
  • Leading mitigation efforts with mailbox providers, ESPs, and external partners;
  • Reviewing and advising on email authentication and sending infrastructure, including SPF, DKIM, DMARC, alignment, domain configuration, and related sender requirements;
  • Using Inbox Monster and/or comparable deliverability platforms (Everest/Validity) to interpret inbox placement, reputation, complaint, and seed-test data and convert it into actionable recommendations for client teams;
  • Advising internal teams and clients on best practices;
  • Partnering with client-facing teams to explain technical issues and join client conversations as needed;
  • Helping teams distinguish between technical infrastructure problems, list-quality issues, content-related issues, and broader sender-reputation challenges;
  • Building repeatable processes, documentation, and internal guidance;
  • Training and mentoring internal team members on email deliverability fundamentals, emerging sender requirements, and common warning signs;
  • Serving as the primary relationship manager for deliverability-related vendor coordination;
  • Supporting best-practice planning for high-volume fundraising and advocacy moments.

Requirements

  • 4+ years of direct, hands-on experience in email deliverability, preferably in an agency or other high-volume sending environment;
  • Demonstrated success diagnosing and problem solving for deliverability issues, authentication failures, and mailbox-provider escalation scenarios;
  • Deep working knowledge of email authentication and sender infrastructure, including SPF, DKIM, DMARC, alignment, and current bulk-sender expectations from major mailbox providers;
  • Strong experience with deliverability monitoring and reputation tools, ideally Inbox Monster, or similar platforms such as Everest/Validity;
  • Ability to interpret technical deliverability signals and recommend actions under tight timelines;
  • Clear communication skills, with the ability to explain technical concepts to non-technical internal stakeholders and clients;
  • Experience working cross-functionally with strategists, email production teams, account teams, and vendors;
  • Strong judgment and responsiveness in fast-moving environments where campaign timing and inbox performance are business-critical;
  • Comfort working independently as a consultant while still collaborating effectively with internal teams.
Benefits
  • Freelance roles are 1099/Independent Contractors and not eligible for employee benefits.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
email deliverabilityemail authenticationSPFDKIMDMARCinbox placementreputation monitoringproblem solvingtechnical diagnosisbulk-sender expectations
Soft Skills
clear communicationcross-functional collaborationstrong judgmentresponsivenessindependent consultingmentoringtrainingadvisingbuilding processesclient relationship management